Mercedes-Benz of Richmond

Mercedes Benz West Broad Street I purchased my first mercedes in 2005 and second one in 2014 from Mercedes Benz West Broad Street. The service and experience is always great. I purchased my first mercedes in 2005 and second one in 2014 from Mercedes Benz West Broad Street. The service and experience is always great. More

Scheduling the service was easy and met my needs on timing and what I needed to pass the state inspection. Also the phone call and on line communication and payment process was good. timing and what I needed to pass the state inspection. Also the phone call and on line communication and payment process was good. More

Outstanding Service Cheryl Bowman was knowledgeable, accommodating, and delightful to work with. The transaction was effortless. I would definitely recommend Mercedes-Ben Cheryl Bowman was knowledgeable, accommodating, and delightful to work with. The transaction was effortless. I would definitely recommend Mercedes-Benz of Richmond to my friends. I LOVE my car. The upgrade to the from the ML 350 to the GLE are considerable. You need to work on the Mercedes app, however. More

People The people are excellent. Especially Kevin Griffis. A great mechanic. I come back year after year for the service. And when I bough my car I got an e The people are excellent. Especially Kevin Griffis. A great mechanic. I come back year after year for the service. And when I bough my car I got an excellent deal and the salesman was great. I will be back. More

Great Service Steve was excellent and they did great work, Good lines of communication. My car came back very clean and everything in good order, They were on time Steve was excellent and they did great work, Good lines of communication. My car came back very clean and everything in good order, They were on time with everything. More

My experience in dealing with salesman and staff and dealership was awesome and the best I’ve had in buying automobiles out of state. I highly recommend this dealership. Thank You Shawn! dealership was awesome and the best I’ve had in buying automobiles out of state. I highly recommend this dealership. Thank You Shawn! More

Richmond Mercedes-Benz dealership provides great service along with customer follow to ensure that the customer satisfied with the work performed. I feel valued as a customer and will continue to patronize along with customer follow to ensure that the customer satisfied with the work performed. I feel valued as a customer and will continue to patronize their establishment. More

MBZ of RVA Continues to Shine Chris is the best - and the entire service team is pleasant to deal with, they do their job as promised. Right on time, even on a busy Monday morning. Chris is the best - and the entire service team is pleasant to deal with, they do their job as promised. Right on time, even on a busy Monday morning. Well done team! More

Mercedes Benz of Richmond service department is always accommodating to my needs. McGeorge does a great job training their associates. I’ve also had the pleasure of working with the Toyota dealership as w accommodating to my needs. McGeorge does a great job training their associates. I’ve also had the pleasure of working with the Toyota dealership as well. More

I Purchased this car as a certified pre-owned vehicle in 2007. They treat me like I just bought a brand new car and brought it in for warranty work. The repair prices are reasonable and the customer service 2007. They treat me like I just bought a brand new car and brought it in for warranty work. The repair prices are reasonable and the customer service is beyond expectation More