Mercedes-Benz of Richmond

Hunnewell/Moore I've been to this dealership multiple times and Steve's always been courteous, especially when my car was still under warranty. It is because of the w I've been to this dealership multiple times and Steve's always been courteous, especially when my car was still under warranty. It is because of the way that I was previously treated that I opted to use Mercedes of Richmond to do the recall work. Also, Sherry Moore was my advisor for some major work last summer and was good too. More

I was impressed with your representative handling of my business smart and on time ! Sherry was very pleasant and efficient and your complimentary coffee was well received 😎 business smart and on time ! Sherry was very pleasant and efficient and your complimentary coffee was well received 😎 More

Great Experience Great customer service. No extended wait time. Was made very comfortable and was informed of everything that was being done. No surprises and no press Great customer service. No extended wait time. Was made very comfortable and was informed of everything that was being done. No surprises and no pressure to get extra services I did not need at the time. More

Excellent Service I have bought many cars at Mercedes of Richmond over the past 50 years. Always been very happy with the sales and service. Will continue to buy my car I have bought many cars at Mercedes of Richmond over the past 50 years. Always been very happy with the sales and service. Will continue to buy my cars there. More

Wonderful Service as always We have been having our Mercedes' serviced for many years and always enjoy the profession service we receive. Always friendly, professional and timely We have been having our Mercedes' serviced for many years and always enjoy the profession service we receive. Always friendly, professional and timely. Thank you to everybody at Mercedes for keeping our beloved cars in tip top shape. More

Mr. Snider was great to work with online and in person as well as Ms. Wright. Our experience was great. Would recommend this dealership to others well as Ms. Wright. Our experience was great. Would recommend this dealership to others More

Every employee encountered is friendly and courteous. Service is prompt. Even when you must wait a little longer, the lounge is a comfortable place to wait. Service is prompt. Even when you must wait a little longer, the lounge is a comfortable place to wait. More

Excellent Experience I was very happy and satisfied with my purchase experience from beginning to end at this dealership. Our salesman Matt Ward was very helpful, knowledg I was very happy and satisfied with my purchase experience from beginning to end at this dealership. Our salesman Matt Ward was very helpful, knowledgeable and efficient while handling our transaction. We really appreciated the “no pressure” respectful way he interacted with us. We felt that our sales price was fair, and our trade-in value offer was fair as well. We can’t say enough good things about Matt, he was really great. I’ve already recommended your dealership to a few of my friends. Thank you all very much. More

Great experience start to finish From check in, to explanation of service needed, to timely performance, to loaner, to wash, to check out -- A+. Steven did an admirable job with the a From check in, to explanation of service needed, to timely performance, to loaner, to wash, to check out -- A+. Steven did an admirable job with the appointment. More

Shawn was amazing! I would most definitely purchase from him & this dealership again! I would recommend all of my friends and family to purchase from him! him & this dealership again! I would recommend all of my friends and family to purchase from him! More