Mercedes-Benz of Richmond

Speedy! My care was ready the day (Speedy service) and advisor was able to answer my questions with explanations (professionals). Thanks for being open! Be sa My care was ready the day (Speedy service) and advisor was able to answer my questions with explanations (professionals). Thanks for being open! Be safe! More

very pleased Great, quality dealership with nice clean environment and friendly staff in all areas. Sales and service experience has always been top notch in my o Great, quality dealership with nice clean environment and friendly staff in all areas. Sales and service experience has always been top notch in my opinion. I've always found everyone to be pleasant and courteous. Thanks for making my life a little easier! More

Work completed in a timely manner Sent emails and text Work completed in a timely manner Sent emails and text messages to help keep customer informed Had some coupons on web site I used Convenient dr Work completed in a timely manner Sent emails and text messages to help keep customer informed Had some coupons on web site I used Convenient drop box More

Great service I was able to schedule an appointment for service the same and was done within the hour..Sherry even asked did I want the car washed a first for that I was able to schedule an appointment for service the same and was done within the hour..Sherry even asked did I want the car washed a first for that one More

Great service and good concern during this crisis. Very happy with service.could not ask for a better experience. Everyone observed social distances and made me feel safe in dealership! happy with service.could not ask for a better experience. Everyone observed social distances and made me feel safe in dealership! More

Patrick is always a pleasure to work with. He is very Very patient and knowledgeable. He has great Customer service every time I encounter him. Very patient and knowledgeable. He has great Customer service every time I encounter him. More

This was the easiest and most fun car buying experience ever! Joe and Shawn were super awesome to work with: Joe found my exact vehicle and Shawn made the transaction flawless! I drove away the car of my d ever! Joe and Shawn were super awesome to work with: Joe found my exact vehicle and Shawn made the transaction flawless! I drove away the car of my dreams! Thanks guys! Highly recommend More

Corteous, timely, accommodating appointment date and loaner availability were helpful. Having inventory on hand to look over is always of interest. Service followup was timely and pr appointment date and loaner availability were helpful. Having inventory on hand to look over is always of interest. Service followup was timely and professional. Washing car always appreciated. More

Good service as always Bring the car in for state inspection,come out with a beautiful clean car, was surprise to get a free car wash for just the state inspection. :-) Bring the car in for state inspection,come out with a beautiful clean car, was surprise to get a free car wash for just the state inspection. :-) More

This is my second purchase from this dealership. Both experiences were pleasant. The entire staff are very professional and make purchasing a vehicle easy and comfortable . experiences were pleasant. The entire staff are very professional and make purchasing a vehicle easy and comfortable . More