Mercedes-Benz of Richmond

Logan Bunger is always the best and I will always go with him in the future. Very sympathetic to my problem with the tire and very accommodating. Steve is your worst for many reasons. with him in the future. Very sympathetic to my problem with the tire and very accommodating. Steve is your worst for many reasons. More

Very impressed with the service and prompt communication. Sherry Moore did a great job of answering my questions and facilitating the repair. Wouldn't take my Mercedes anywhere else. Sherry Moore did a great job of answering my questions and facilitating the repair. Wouldn't take my Mercedes anywhere else. More

Kervin Ridgley's service was nothing short of excellent. He went above what was expected of a sales person to make sure we new what we were getting and how the car worked. My spouse Zelma was happy and tha He went above what was expected of a sales person to make sure we new what we were getting and how the car worked. My spouse Zelma was happy and that made me want to return. More

We had a great buying experience and really liked working with Matt Ward. We found the process fair, open, and honest. There were no hidden surprises at the end. with Matt Ward. We found the process fair, open, and honest. There were no hidden surprises at the end. More

Dear Ron,I especially appreciate the excellent customer Dear Ron, I especially appreciate the excellent customer service I always receive from Patrick, Justin, and the greeters whenever I need to bring my Dear Ron, I especially appreciate the excellent customer service I always receive from Patrick, Justin, and the greeters whenever I need to bring my GLK or SL in for service. Everyone is very polite and attentive to my requests. Thank you!! More

Excellent Service.On time job done. Excellent customer service. Nice online payment system. Text messaging about the updates on servicing and e-mail/text when vehicle is ready for pickup. service. Nice online payment system. Text messaging about the updates on servicing and e-mail/text when vehicle is ready for pickup. More

Went in for a recall item. Took me at appointed time and out in short period of time. Patrick managed my case professionally and timely! Thank you for a job well-done! Happy New Year! out in short period of time. Patrick managed my case professionally and timely! Thank you for a job well-done! Happy New Year! More

After recently relocating to Richmond, I needed a B Service for my Mercedes. I debated taking it to an independent German specialist, but decided to give Mercedes-Benz of Richmond a try. Was glad I Service for my Mercedes. I debated taking it to an independent German specialist, but decided to give Mercedes-Benz of Richmond a try. Was glad I did - the costs were reasonable, the folks were friendly, they provided a loaner, and when it was ready my car was brought out freshly washed. They even provided a Veterans discount. I’ll be back in the spring when it’s time for a new set of tires. More

The dealership was prompt, professional, and courteous. I was made to feel like my business was valued. I could not have asked for more - A-plus. I was made to feel like my business was valued. I could not have asked for more - A-plus. More

Salesman was very helpful, knowledgeable, and courteous. Went over all details of the car and answered any and all questions. I would buy here again. Went over all details of the car and answered any and all questions. I would buy here again. More