Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Justin Gray was extremely helpful giving me advice on future needs regarding my prepaid service! The dealership is always kind and helpful in helping me with my needs! Thank you! future needs regarding my prepaid service! The dealership is always kind and helpful in helping me with my needs! Thank you! More
Everyone at the dealership was professional. I had an opportunity to meet with the sales manager, the general manager as well as my salesman and the finance director. All of them together help me as much opportunity to meet with the sales manager, the general manager as well as my salesman and the finance director. All of them together help me as much as possible and did everything they said they would do. The dealership was well organized, very clean and I am looking forward to a very long relationship with big McGeorge Mercedes-Benz. More
Was a recall visit, but service was excellent, as was shuttle service. Shuttle drivers were very friendly, and Justin was very professional and courteous. No charge, of course, so the price was right t shuttle service. Shuttle drivers were very friendly, and Justin was very professional and courteous. No charge, of course, so the price was right too. More
Matt and entite Mercedes team was awesome to work with, I wish them all the best and thank them for giving us a great experience. I look forward to our visits to this location. wish them all the best and thank them for giving us a great experience. I look forward to our visits to this location. More
The complete staff was very accommodating while we were there, especially Irvin Rich who was our sales rep. who was very knowledgeable and treated us like family. there, especially Irvin Rich who was our sales rep. who was very knowledgeable and treated us like family. More
I drive 120 miles just to get there, my advisor Patrick Thompson is very helpful and professional person!!! I can not ask for more!! Thanks!! Berthalicia Brown. Thompson is very helpful and professional person!!! I can not ask for more!! Thanks!! Berthalicia Brown. More
I have dealt with this dealership many years, both sales and service. I have been and continue to be pleased with care and treatment I receive when I go in. and service. I have been and continue to be pleased with care and treatment I receive when I go in. More
Very professional. They let you know every step of the way progress and recommendations. They have personal skills and very knowledgeable about all issues. Awesome experience. way progress and recommendations. They have personal skills and very knowledgeable about all issues. Awesome experience. More
The most amazing, helpful, respectful, and caring team, I have ever worked with. I will most definitely be coming back and will be referring as many people I can to them. I am so incredibly happy with my ser have ever worked with. I will most definitely be coming back and will be referring as many people I can to them. I am so incredibly happy with my service and can’t thank them enough!! More
I am very grateful for the wonderful service received when the check engine light unexpectedly came on while traveling from out of town. Thank you! when the check engine light unexpectedly came on while traveling from out of town. Thank you! More