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Mercedes-Benz of Richmond
Henrico, VA
957 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 957 reviews
April 22, 2022
Completely satisfied/very pleased with my overall experience purchasing my first Mercedes-Benz vehicle. Looking forward to an ongoing relationship and would definitely recommend M-B of Richmond. experience purchasing my first Mercedes-Benz vehicle. Looking forward to an ongoing relationship and would definitely recommend M-B of Richmond. More
by jfwinter2
Employees Worked With
Kervin Ridgley and Mike Rosen
April 20, 2022
We had a great experience with Rory and the rest of the folks at McGeorge on the purchase of our vehicle. We were in and out of the dealership in less than an hour. folks at McGeorge on the purchase of our vehicle. We were in and out of the dealership in less than an hour. More
by davidl
Employees Worked With
Rory
April 08, 2022
Very satisfied with the service and the integrity of the dealership. Wife's GLE 350 was purchased here three months ago. Observed noise in right rear brake and outboard brake pad was metal to metal conta dealership. Wife's GLE 350 was purchased here three months ago. Observed noise in right rear brake and outboard brake pad was metal to metal contact while other three pads were 80%+. Took it in and was pleasantly surprised when got the text that it was ready and was no charge for the rotor and brake pads replacement as the issue was an improperly installed brake pad. More
by Frank
Employees Worked With
don't remember all were very good
April 06, 2022
Efficient, quality work, a comfortable waiting room, and clarity in communication. Javier been using their service department for over 10 years clarity in communication. Javier been using their service department for over 10 years More
by EJSPANIER
Employees Worked With
I don’t remember
