Mercedes-Benz of Richmond

Always an amazing experience with RVA MB. They have serviced my cars for years for "A" and "B" service and their level of customer care always exceeds expectation. They have serviced my cars for years for "A" and "B" service and their level of customer care always exceeds expectation. More

Although full "Until Next Week" Summer Price was able to get my car in to look for a sudden problem the day it happened. A little disappointed no cause was found but I can't complain about the immediate di get my car in to look for a sudden problem the day it happened. A little disappointed no cause was found but I can't complain about the immediate diagnostics done at essentially no cost to me. Summer joins my exclusive list of "Good Guys". More

Very pleased with level of service and friendly attitude of staff. The technicians provided excellent diagnostics. Patrick was great of staff. The technicians provided excellent diagnostics. Patrick was great More

Great experience! Our sales associate, Shawn Snider, was knowledgeable, professional, and helpful. The entire process was seamless from beginning to end. I highly r Our sales associate, Shawn Snider, was knowledgeable, professional, and helpful. The entire process was seamless from beginning to end. I highly recommend Shawn for his low-key and professional approach to car buying. More

I am age 77. Over the years, I have purchased many new Mercedes, Porsches, BMWs, Audis and Volvos from dealerships. This purchase was my best vehicle experience Over the years, I have purchased many new Mercedes, Porsches, BMWs, Audis and Volvos from dealerships. This purchase was my best vehicle experience to date. I say this because, during the 8 1/2 month period between my ordering the vehicle and its delivery to me, Rory Samson and Joey Harris of this dealership were always responsive to my inquiries and kept me advised of progress with my order. At all times, they were patient, knowledgeable and professional. I highly recommend Mercedes-Benz of Richmond. More

Summer was very friendly and knowledgeable about the needed service. Always prompt, professional and efficient service. needed service. Always prompt, professional and efficient service. More

Excellent sales experience. Very professional, took lots of time to review the vehicle and no pressure for anything. Very professional, took lots of time to review the vehicle and no pressure for anything. More

Ms. Bowman was very professional, friendly and provided helpful details of the functions and equipment available on the auto. It was great that she picked me up to finalize the purchase process. Thanks ag helpful details of the functions and equipment available on the auto. It was great that she picked me up to finalize the purchase process. Thanks again! More

Mercedes-Benz of Richmond made purchasing my new car a great experience. The entire process could not have gone any smoother than it did. great experience. The entire process could not have gone any smoother than it did. More

Professional high quality service was my experience from giving my keys up until I received them back giving my keys up until I received them back More