Mercedes-Benz of Richmond

The service department was able to take care of my needs efficiently and they were pleasant to deal with. efficiently and they were pleasant to deal with. More

Fantastic, Logan & Kevin are like a Batman - Robin combo. (Logan Robin). One-2 punch with these guys. 10 star experience (Logan Robin). One-2 punch with these guys. 10 star experience More

Great friendly, clean atmosphere and the staff is awesome. No pressure being put on you and the salesman (Irvin Ritch) educated me on all the latest technology and was extremely knowledgeable in know awesome. No pressure being put on you and the salesman (Irvin Ritch) educated me on all the latest technology and was extremely knowledgeable in knowing what I wanted in my car.. Great place to do Business with!!! . More

Always an amazing experience with RVA MB. They have serviced my cars for years for "A" and "B" service and their level of customer care always exceeds expectation. They have serviced my cars for years for "A" and "B" service and their level of customer care always exceeds expectation. More

Although full "Until Next Week" Summer Price was able to get my car in to look for a sudden problem the day it happened. A little disappointed no cause was found but I can't complain about the immediate di get my car in to look for a sudden problem the day it happened. A little disappointed no cause was found but I can't complain about the immediate diagnostics done at essentially no cost to me. Summer joins my exclusive list of "Good Guys". More

Very pleased with level of service and friendly attitude of staff. The technicians provided excellent diagnostics. Patrick was great of staff. The technicians provided excellent diagnostics. Patrick was great More

Great experience! Our sales associate, Shawn Snider, was knowledgeable, professional, and helpful. The entire process was seamless from beginning to end. I highly r Our sales associate, Shawn Snider, was knowledgeable, professional, and helpful. The entire process was seamless from beginning to end. I highly recommend Shawn for his low-key and professional approach to car buying. More

I am age 77. Over the years, I have purchased many new Mercedes, Porsches, BMWs, Audis and Volvos from dealerships. This purchase was my best vehicle experience Over the years, I have purchased many new Mercedes, Porsches, BMWs, Audis and Volvos from dealerships. This purchase was my best vehicle experience to date. I say this because, during the 8 1/2 month period between my ordering the vehicle and its delivery to me, Rory Samson and Joey Harris of this dealership were always responsive to my inquiries and kept me advised of progress with my order. At all times, they were patient, knowledgeable and professional. I highly recommend Mercedes-Benz of Richmond. More

Summer was very friendly and knowledgeable about the needed service. Always prompt, professional and efficient service. needed service. Always prompt, professional and efficient service. More

Excellent sales experience. Very professional, took lots of time to review the vehicle and no pressure for anything. Very professional, took lots of time to review the vehicle and no pressure for anything. More