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Mercedes-Benz of Richmond

Henrico, VA

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Employees
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Vehicles
4.8
926 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 926 reviews

February 11, 2023

I am satisfied with my experience. My only disappointment was that I had a 9:40 appointment but had to wait 20 minutes to meet with service representative. The rep was very polite and More

by barbarabane
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Recommend Dealer
Yes
Employees Worked With
Do not recall
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February 11, 2023

Service was excellent, customer service is amazing overall they make you feel pampered and special. I will recommend this dealership to everybody. More

by Bertica
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Recommend Dealer
Yes
Employees Worked With
Logan Bunger
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February 11, 2023

Everybody is friendly and helpful and genuinely want to please. The lounge is nice too. I drive 85 miles to get to this dealership. I ordered my AMG from this dealership. More

by burnette464
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Recommend Dealer
Yes
Employees Worked With
Fadil Pehlic
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February 09, 2023

Very clean intake, waiting area with friendly attendants and quick service, plus complimentary car wash. More

by Dana Taylor
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Recommend Dealer
Yes
Employees Worked With
Female Service Advisor, I can't remember her name.
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February 09, 2023

Always looking to serve the customer! Refreshing! Will be back as soon as next service is due. More

by Jonbarker55
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Recommend Dealer
Yes
Employees Worked With
Steven
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February 04, 2023

Logan was awesome! He makes the entire experience so easy and stress free. He always strives to make me happy. He also communicates everything that is going on with my More

by Alexa
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Recommend Dealer
Yes
Employees Worked With
Logan
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February 01, 2023

Excellent service as always from Steve. We've been bringing our cars here for years and never had any issues!! Thanks again!! More

by scottdesr20
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Recommend Dealer
Yes
Employees Worked With
Steve Hunnewell
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January 27, 2023

Scheduling was easy. The staff was honest and efficient. The cost appeared high. Service was very good. More

by oliver
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Recommend Dealer
Yes
Employees Worked With
forgot
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January 20, 2023

Excellent attention to detail in ordering and the follow through with delivery. Kervin was extremely patient and explained every feature! More

by shickman
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Recommend Dealer
Yes
Employees Worked With
Kervin Ridgley
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January 07, 2023

Logan is truly an asset to your customer service dept. great experience with him unlike other dealerships More

by Mitchwinston
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Recommend Dealer
Yes
Employees Worked With
Logan
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