Mercedes-Benz of Raleigh

Better Than We Could Have Hoped For We've been shopping new cars for 8 months, trying to find something that fit our lifestyle and new-car desires. From Rams to Suburus to Highlanders to We've been shopping new cars for 8 months, trying to find something that fit our lifestyle and new-car desires. From Rams to Suburus to Highlanders to Lexus to BMW... we were getting frustrated. One day, we walked into Leith to meet with George Brown. We walked out that same day after penning a deal on an ML250 Bluetec. The car was everything we wanted and needed, and George pulled out all the stops to make sure we were satisfied with the decision. George's friendliness and enthusiasm were evident, and yet he carefully maintains a no-pressure approach. (He'll also show you what the car can really do! :) ) We couldn't be more satisfied with our experience. Of course, many questions come about after the initial rush. Bruce Mariani spent a great deal of time with us going over the paperwork, answering questions, and giving honest assessments of various service and support options. While we went wayyyy over budget for this puppy, the ride home convinced us that we have absolutely no regrets with either the car or the dealership. Now... about that pretty little S-Coupe you got there, George........ More

Go see George Brown A few weeks ago, I visited Leith Mercedes in Raleigh just browsing cars and seeing what was available. I wasn't ready to purchase yet, but when I met A few weeks ago, I visited Leith Mercedes in Raleigh just browsing cars and seeing what was available. I wasn't ready to purchase yet, but when I met salesman George Brown... I quickly went from browser to buyer. He was friendly, honest and listened to my needs in terms of the car I wanted. I wasn't ready to buy the car that day, but I knew I'd be back after my experience with him. He followed up with me for the next couple of weeks, but put no pressure on the potential buy. Last week, I returned to meet with George. The car I had selected was still on the lot and I was ready to buy. He quickly met with his sales manager to help get me the best deal on my trade in and new car and within two hours I was driving off the lot a happy customer. George's customer service skills, his honesty and his friendliness made him a pleasure to work with and the usually unpleasant car-buying experience a good day for me. I would recommend anyone who is in the market for a new or used Mercedes to stop by and see George. He'll take the best care of you! More

Sales Consultant "C" Morton is outstanding - 2015 GL450 With "C" Morton as our Mercedes Sales Consultant, we traded our 2011 Black GL450 for a 2015 Steel Gray GL450 on 10/16/2015. It is a superb luxury SUV With "C" Morton as our Mercedes Sales Consultant, we traded our 2011 Black GL450 for a 2015 Steel Gray GL450 on 10/16/2015. It is a superb luxury SUV and we are very happy with it. The members at Pinehurst Country Club agreed the 2015 GL450 is a very good looking car with impressive bird's eye view camera and self-parallel-parking. "C" Morton helped us learn to use all the technical features that impressed me (I was an IBM Technical Sales Consultant for 26 years). My husband called "C" recently because he needed "C" to guide him through the garage opener synchronization without having to read the User Manual. "C" responded right away and my husband was very pleased. Mercedes has class, is not Japanese, and "C" Morton made us feel like valued customers. I recommend Leith and "C" Morton if you are looking for a new Mercedes. We have purchased our last 3 new Mercedes from Leith after we moved to Pinehurst from Chicago. Submitted by Meg Lindenberger from Pinehurst, NC More

Made a deal that they couldn't keep Bert and Leith of Raleigh agreed on a price for our trade-in including while we waiting on an order for a new vehicle. Once the new vehicle was deliv Bert and Leith of Raleigh agreed on a price for our trade-in including while we waiting on an order for a new vehicle. Once the new vehicle was delivered to the dealer, they refused to honor the trade-in value. As a result, we re-ordered the vehicle from another dealer and will not do business with this dealer again. More

Very professional, fast and proficient. I have been a customer with this dealership for many years and it has been always an excellent experience. But this time it was very special. All deta I have been a customer with this dealership for many years and it has been always an excellent experience. But this time it was very special. All details were taken care proficiently by David . It was a special day for us so we wanted the car at a specific time. Bert Bowers and David Wells got the car all the way from Delaware in less than 24 hrs. And the paperwork was fast and easy. I was in and out within 1 hour. This dealership is very professional and proficient . Overall excellent experience. Thanks and keep up the good work. K.. Patel, More

GREAT EXPERIENCE! To Start: I have bought over 10 cars from Ed Sigmon. He is an unbelievable person and can be trusted to the hilt. He turned me over to a salesman a To Start: I have bought over 10 cars from Ed Sigmon. He is an unbelievable person and can be trusted to the hilt. He turned me over to a salesman and I can't say enough about GEORGE BROWN! George looked after us from start to finish and really made us comfortable with our new car. There was no rush to get us out of the dealership even after the deal was done. He spent a good amount of time going over all the new gadgets and controls. George came highly recommended and we agree. More

Excellent Customer Service I've been a customer with the dealership now for quite a few years and have always had an excellent experience! I recently returned to lease a new ve I've been a customer with the dealership now for quite a few years and have always had an excellent experience! I recently returned to lease a new vehicle and was met with the smiling face of Mr. George Brown. He was so easy to work with and made the process seamless. He found me the exact car I wanted and answered all of my questions. When I arrived to pick up the car, I was expecting it to take a while for all of the paperwork to be completed, but Mr. Brown had other plans. He met me at the door and my beautiful car was sitting on the showroom floor all ready to go! He had already worked with the finance department and had the paperwork ready and waiting. I was in and out in no time at all with my beautiful new car! As I'm riding home, he calls me just to make sure everything was to my expectations. I couldn't ask for better service! George Brown made my experience amazing as well as the team at Leith Mercedes. I am a customer for life! More

overall experience I`ve now purchased 3 vehicles with Leith and worked with George Brown on all occasions...Professional,courteous,and a pleasure to work with during all I`ve now purchased 3 vehicles with Leith and worked with George Brown on all occasions...Professional,courteous,and a pleasure to work with during all encounters... I would highly recommend Leith to first time buyers or seasoned veterans...Bravo!! More

Great experience at Leith After an unfortunate experience with another dealer, Eric was breath of fresh air. He was extremely professional, but also friendly and very informati After an unfortunate experience with another dealer, Eric was breath of fresh air. He was extremely professional, but also friendly and very informative. He guided us through a thorough test drive and worked with us until we were confident that we were purchasing the right vehicle for us. As we drove home to Winston-Salem, our decision was confirmed with a "dream ride" as it was late in the evening to be driving, but driving became a real pleasure. Our C250 drove so smoothly and hugged the road. The dealership personnel were all friendly, but working with Eric made our experience especially pleasant. More

Best Experience Ever! I didn't know what to expect when I began the process to purchase a Mercedes Benz, as it was my first time. I made a visit to the dealership in order I didn't know what to expect when I began the process to purchase a Mercedes Benz, as it was my first time. I made a visit to the dealership in order to gain an understanding of Mercedes Benz products. Matt Hoh met us when we parked, and after we explained what we were trying to accomplish, he took us in the right direction. I was not prepared to purchase that day, and told Matt that I would return the next day. There was absolutely no pressure, as I have experienced in other dealerships in the past. I did my homework during the evening on what Matt showed us. The next morning, I received a phone call from Leith Mercedes Benz to set an appointment up. When I arrived, Matt was waiting, ready to test drive the vehicle we were interested in. It was all so smooth! When I was indecisive, Matt was flexible. We left with a 2014 GLK 350, and I was completely happy! The exchange of keys got my attention- Mercedes Benz is over the top on the classy stuff! A box with two glittering keys and a pen with the Mercedes Benz logo....for me, that was HUGE! The next day, I received a thank you letter from Matt, the card was another example of the high standard of Mercedes Benz! I am going to make a scrapbook of our first Mercedes experience! I went to drop something off to the dealership today, and the manager asked me how I liked the car- and after, he didn't just shake my hand, he gave me a big hug! They CARE. I'm hooked! Most importantly, my wife has a very safe, extremely reliable vehicle- that just happens to be beautiful, like her...in a mechanical kind of way. Matt Hoh is my guy- integrity squared. I will buy me a Mercedes soon, too! More