Mercedes-Benz of Raleigh

If there was any rating below one star , I would give it to Mercedes Benzema at capital blvd. Terrible service since Leith Mercedes sold to this company . No wonder the lounge is empty & Lexus is crawling to Mercedes Benzema at capital blvd. Terrible service since Leith Mercedes sold to this company . No wonder the lounge is empty & Lexus is crawling with customers. I waited five hours ( usually 2 hours) & was ripped off with $1200.0 for the usual servicing. Watch out!!! More

We have been buying vehicles from Clare for several years. She is great to deal with and keeps us up to date and informed. She always gives us a fair deal. Thank you! years. She is great to deal with and keeps us up to date and informed. She always gives us a fair deal. Thank you! More

Just wanted to commend the wonderful team @ Mercedes Benz of Raleigh Service Department. My vehicle was serviced and cleaned while I waited ( they even offered me a loaner vehicle ) and when I left it felt a of Raleigh Service Department. My vehicle was serviced and cleaned while I waited ( they even offered me a loaner vehicle ) and when I left it felt as wonderful as it did the day I picked it up. It’s an unbelievably run dealership and my service advisor Linda is top notch ! More

Ray Loutfala is the ultimate pro. He unselfishly spent an hour with my wife and I explaining the features of our CLS. He was patient, kind, and thorough. What is extra impressive is t He unselfishly spent an hour with my wife and I explaining the features of our CLS. He was patient, kind, and thorough. What is extra impressive is that we bought the car at another dealership. It is very rare to have a commissioned sales person give us that kind of attention. Hats off to John Proctor for his leadership and friendship for 4 decades. When I am in the market for another car Ray and John will be my first call. More

Had the pleasure of working with George and found my dream car! He was very personable and professional. Even though I was interested in a Kia and not a Mercedes (he has 24 years of sales experience wit dream car! He was very personable and professional. Even though I was interested in a Kia and not a Mercedes (he has 24 years of sales experience with Mercedes!) he was still very knowledgeable about the car. You can tell he has a passion for getting people into their dream car! I don’t know much of the car jargon but he was patient with me and answered my questions. The whole process was smooth and efficient. George made sure I had copies of all the important paperwork that I didn’t know I needed. He also made sure that the car was throughly cleaned inside and out before I left with it off the lot! Please ask for George when you go to Leith Mercedes Benz of Raleigh! More

WOW, I don’t even known where to start. Today I traded my 2015 GL at Mercedes-Benz of Raleigh. Only had it 18 months and bought it from an import dealer. Took it in for a diagnostic to see Today I traded my 2015 GL at Mercedes-Benz of Raleigh. Only had it 18 months and bought it from an import dealer. Took it in for a diagnostic to see what the issues were and the cost. The cost would have been A-LOT!! So I asked what could I get as a trade? Mario, the Service Advisor sent me over to meet George Brown. From the first handshake I felt at ease. Now I know it’s the salesman’s job to sell me a car, but what George did was sell me on the experience. Told him the issues of my GL and what I would like to do but want to see the numbers. He showed me 1 SUV in the show room-letting me know the possibilities. Then we looked at my trade. Showed me an SUV on the lot. Then the bad news came of the trade in-let’s just say it wasn’t what I wanted to hear but I shouldn’t expect much. The one thing I appreciated from George was I felt he was being honest. Bottom line my SUV was not worth the repair cost and I wasn’t going to get much for it-I ended up checking the value online. Then the experience came, we did a test drive of the GLE. I was hooked from the moment I got behind the wheel and took off. However, when we got back to the dealership I was still hesitant about cost of repairs. Here comes the further experience that George provided, the GLE is certified and I could get the extend warranty. VERY IMPORTANT to me and the longevity of owning this vehicle. And the sign on his desk helped too, PEACE OF MIND. After owning 2 Mercedes bought from non-Mercedes dealers, I will never do that again. My husband said to George, “Thank you for being apart of our journey.” And that journey has been something else…whew!!! I can’t thank George enough. He is an honest man. He takes you through the experience of owning a classic and the best luxury brand. I am all about customer service and how I am treated when car shopping. For me, George went above and beyond. The process was QUICK!!!! I now own my first real/certified Mercedes-Benz from the actual dealer. Thank you George you are truly the best and classic at what you do. Stay true my friend and may God continue to bless you. More

Very friendly helpful people Very easy to work with and do what they say they will do. Very pleased with service. do what they say they will do. Very pleased with service. More

Just met George but feel like I have known him for years. Great guy and he is very well informed of my car and the entire brand. My 4th car from Leith Mercedes Raleigh but my 9th from the Leith group. Alw Great guy and he is very well informed of my car and the entire brand. My 4th car from Leith Mercedes Raleigh but my 9th from the Leith group. Always have a good experience. More

We have bought our fourth Mercedes from George Brown over the years and have been extremely pleased with his professionalism, welcoming demeanor, and attention to detail. He has also gone the extra mile to e the years and have been extremely pleased with his professionalism, welcoming demeanor, and attention to detail. He has also gone the extra mile to ensure that we get a good price as a loyal customer. We have nothing but high praise and regards for George Brown and would not go to anyone else to buy a car. More