Mercedes-Benz of Raleigh

Beyond Expectations This review is to recognize Stephen Lorey for his dedication and commitment to providing an outstanding service experience. Since purchasing my car i This review is to recognize Stephen Lorey for his dedication and commitment to providing an outstanding service experience. Since purchasing my car in September 2017, Stephen has actively supported me by obtaining the previous service history, reviewing service bulletins, and ensuring that all scheduled maintenance service is performed. He recently insisted that I return to investigate an intermittent warning alarm that resulted in replacement of a failed sensor. He also resolved a concern I had with the Tirefit kit. Stephen is to be commended for always putting the customer first! More

"C" Morton C, I just wanted to thank again for helping me find my awesome car. i am a huge music lover and the sound system in this car is PREMO. I have only fou C, I just wanted to thank again for helping me find my awesome car. i am a huge music lover and the sound system in this car is PREMO. I have only found 2 tiny little flaws.  i am so HAPPY I found this car and did not buy something i really didnt like from a small local auto lot.  Bob wanted me to go with the lesser cost auto.   You saved me! Thank you again, Yvonne More

Fantastic! My experience has been nothing but perfect with Stephen. He has been great to deal with while servicing my vehicle! He's very attentive to my needs an My experience has been nothing but perfect with Stephen. He has been great to deal with while servicing my vehicle! He's very attentive to my needs and always follows through on what he promises. More

Excellent service, great dealership! I have purchased 4 cars at Leith Mercedes-Benz of Raleigh, all from "C" Morton. He is responsive, thorough, and very professional. Great experiences I have purchased 4 cars at Leith Mercedes-Benz of Raleigh, all from "C" Morton. He is responsive, thorough, and very professional. Great experiences, would not consider buying a Mercedes anywhere else or from anyone else! Plus, the service department is incredible, always courteous and on-point! More

Efficient Sales Team ! Bought my new MB yesterday. I worked with Sean A, who although he was busy, managed to make time and took great care of us. He was patient, courteous Bought my new MB yesterday. I worked with Sean A, who although he was busy, managed to make time and took great care of us. He was patient, courteous and respectful of our time. No long waits! We were able to come together on a deal in about 20 minutes. No games !! Tom B. of finance is probably the nicest car finance guy I have ever dealt with. No air, not snooty, just down to earth and very easy going, The car was ready as promised. Again no waiting! Sean, went over the features of the car in detail and made my wife and I feel very comfortable with the vehicle in a very short period of time. Highly recommend the sales team at MB of Raleigh! More

Amazing from start to finish From the moment I walked into the dealership, I felt welcome and by appreciated. Mark did a fantastic job of addressing all my questions about the car From the moment I walked into the dealership, I felt welcome and by appreciated. Mark did a fantastic job of addressing all my questions about the car, and Bonnie was exceptional working with me to meet my budget. The process was really smooth, no pressure sales, and very little waiting around. The car was ready to be picked up when promised. They really valued my time. I cant recommend Raleigh MB enough. Truly fantastic experience! More

Amazing people I went in not really knowing what I wanted. If I wanted to stay with an SUV or back to a car. I have had bad experiences with other dealerships and th I went in not really knowing what I wanted. If I wanted to stay with an SUV or back to a car. I have had bad experiences with other dealerships and the customer service but this dealership was great. Silvio stuck by my side and was very patient with me. He has a great sense of humor and makes the buying process easy. Bonnie was also great. She really worked with us on the financial side of it. I will definitely be shopping with them in the future as well. More

Outstanding customer service! I was in the market for a new car, after going to several other dealers, I went back to Mercedes of Raleigh and purchased my third Benz. While the ve I was in the market for a new car, after going to several other dealers, I went back to Mercedes of Raleigh and purchased my third Benz. While the vehicle has an amazing ride, and incredible technology, it was all about my purchasing experience. Initially, I sent John Hesch an email, he responded quickly and off we went. The sales experience was very professional, and his goal was to find me the right car, not any car they had to move. I had purchased my second Benz from him, which was why I went back for the third. Delivery was great, car was fully explained, post sales he also took the initiative to help get my insurance and XM radio switched over. If you're looking for a new car, I'd highly recommend MB of Raleigh and John Hesch if you want to have an outstanding experience and great customer service. More

Wonderful!! George Brown III has always been the best at helping me find a new car!! Everyone there is wonderful and great to deal with!! Love this place 100%!! George Brown III has always been the best at helping me find a new car!! Everyone there is wonderful and great to deal with!! Love this place 100%!! More

Purchase of 2018 Mercedes SLC300R On a scale of 1-10, I think 12 would best suit the level of our satisfaction after our purchase today. We went in looking for information and pricing On a scale of 1-10, I think 12 would best suit the level of our satisfaction after our purchase today. We went in looking for information and pricing only and was prepared to have to listen to sales pitches but after being introducted to George L Brown III. (Salesperson) my normal instinct to be on the defensive was completely shattered! His demeanor immediately put my husband and I at ease and the rest is history! He listened to our inquiries, asked some questions and our comfort zone was established allowing us to purchase the vehicle we wanted. He treats you with care, compassion and with a sense of humor thrown in. We went away feeling like we had control over what we wanted because it was not pushed on us by a salesperson but was a business transaction that was mutually satisfactory for both parties. We would highly recommend George and this dealership when you look for your next car. The whole staff was outstanding with each step of the purchase but George Brown III made it worth our time to stop and check.. Thank you George! You made two old people very happy, More