Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Princeton
Lawrenceville, NJ
5,143 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,143 reviews
October 14, 2013
Went to the dealer to test drive the CLA250. As soon as I walked in, I was greeted by a staff member who assisted me with the drive. The gentleman that accompanied on the test, Rueben, Was very knowledge I walked in, I was greeted by a staff member who assisted me with the drive. The gentleman that accompanied on the test, Rueben, Was very knowledgeable and friendly. After the drive, we went to look at all the available models and was happy to see a huge selection. After sitting down with Michael, I discovered the one model I did pick (it was perfect) was sold. However, Michael made it clear that we would be able to find another just like it. We discussed various options with buying/leasing and Michael was very candid about timing with respect to my VW lease and how to move into the CLA afterwards. I will most definitely be purchasing my new CLA from Michael in December. Thanks for a wonderful experience. Bob Lineman. More
by rlineman
Employees Worked With
Michael Graf
October 14, 2013
Dale's assistance and professionalism made my experience with that dearlership a very pleasant one. I would recommend Dale's in a heartbeat to any new customer. experience with that dearlership a very pleasant one. I would recommend Dale's in a heartbeat to any new customer. More
by bouchenb
Employees Worked With
October 09, 2013
Before we bought a Mercedes Benz from Mr. Lai, My husband and I visited several other dealership such as BMW, AUDI, Infiniti-- all they cared about is just "buy now , get the best deal, if you wait, deal and I visited several other dealership such as BMW, AUDI, Infiniti-- all they cared about is just "buy now , get the best deal, if you wait, deal won't be the same---" This was high pressure. We are extremely happy to go back Mercedes Benz of Princeton. Mr. Lai treated us like we are a part of his own family,very patient ,and answered all of our questions,he is knowledgeable that's why we decide to do business with him--We would highly recommend him others who are in the market to buy Mercedes Benz. More
by jamesbond1
Employees Worked With
October 08, 2013
Went to the dealership looking for information on a benz, I spoke to Arno and asked him why I should consider a Mercedes. His sales pitch was very informative and to the point. He was able to answer all my q I spoke to Arno and asked him why I should consider a Mercedes. His sales pitch was very informative and to the point. He was able to answer all my questions and knew the product very well. My over all experience was pleasant and would definitely do business with Arno again. More
by rickkorchma
Employees Worked With
October 07, 2013
Tom Jr. was enthusiastic, sharp, and knowledgeable of the MB product line. Tom was able to quickly access my specific situation and needs w/o hindering or adversely affecting my model and accessory package MB product line. Tom was able to quickly access my specific situation and needs w/o hindering or adversely affecting my model and accessory package decision process. Tom maintained a professional demeanor through out the process and repeatedly offered that I could contact him personally anytime after the sale was completed to address any issues that may develop. Tom Jr. is an asset to Sales Team at Mercedes Benz of Princeton. I have dealt with Mercedes Benz of Princeton since the early 80's when there use to be 2 salespersons of which one of the salesman was none other than Thomas Knobloch Sr. Tom Knobloch Jr. has made his father proud. I have purchased several new Mercedes from both Tom Sr. and Tom Jr. and will continue to be a loyal customer and friend to Mercedes of Princeton so long as they continue to employ persons with the integrity and demeanor of Tom Knobloch Jr. More
by cadopts
October 06, 2013
Having dealth with this dealership and Mr Cook on a previous deal which we thought at that time was pleasing, prompted us to return. Our experience this time around was astounding. We came in with the previous deal which we thought at that time was pleasing, prompted us to return. Our experience this time around was astounding. We came in with the expectation of finalizing a deal maybe in a week or two, but was pleasantly surprised that we were able to do so on the same day of our visit. We were not only able to match our previous experience, but to surpass it. We got into a superb automobile. This tells a lot about this dealership and the experience of Mr. Cook. The transition was extremely smooth and everyone was satisfied. Sincerely, Delia & Earl More
by delia1264
Employees Worked With
October 02, 2013
A Nice Thank You to Dale Cook for making our car buying experience a pleasant transaction. We appreciated your help and your knowledge of the vehicle made our purchase an easy decision. Thank you for acc experience a pleasant transaction. We appreciated your help and your knowledge of the vehicle made our purchase an easy decision. Thank you for accommodating our schedule too. More
by Tomb3
Employees Worked With
October 02, 2013
Bought my first Benz in 2004 from Arno Orsini, he is such a professional and down to earth salesman that I remembered his name and this experience 9 years later- Now I am purchasing another Benz. OBTW, I sti a professional and down to earth salesman that I remembered his name and this experience 9 years later- Now I am purchasing another Benz. OBTW, I still have the first one and appreciate the first class treatment when I bring my 2004 SLK in. Other dealerships should all have such a professional on their staff! On second thought, NOT- keep him in Princeton and give that man a RAISE! Thanks Arno More
by tglapion
Employees Worked With
September 30, 2013
My husband and I had a great experience buying our GL450. Dale Cook is a very friendly and professional salesman and I would recommend any of my friends to him. I look forward to many good experiences wi Dale Cook is a very friendly and professional salesman and I would recommend any of my friends to him. I look forward to many good experiences with your dealership. Great car :) More
by giselle916
Employees Worked With
September 28, 2013
I am on my third car lease from Dale Cook at Princeton Mercedes. It is because of him that I continue to be loyal to the Mercedes brand. He is a true professional, very knowledgeable, and has made each o Mercedes. It is because of him that I continue to be loyal to the Mercedes brand. He is a true professional, very knowledgeable, and has made each of my three transactions flawless and effortless. I have owned several other luxury car brands, but never received the level of service and personal attention that Dale has extended to me over the years. He has always been available to address questions or concerns after delivery, and has facilitated each deal with honesty and integrity. I have no doubt that my fourth lease from Dale will meet or exceed my expectations again. More
by mare605
Employees Worked With
