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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,311 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,311 reviews

May 26, 2020

I was very pleased with the level of service that I received from Arno Orsino, and Robert Lisi. Both gentleman Did an outstanding job with the handling of sales and describing all the new features in More

by angelobian3477
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review. We are glad that Arno and Robert were able to make your sale and delivery painless! Good luck with your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 25, 2020

Pleased Over 20 years experience with the same dealer. So far pleased. From sales to Service . No complain except the price of parts and service sometimes. More

by emil.nader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your top-notch service review! We are glad that Victor was able to assist you with servicing your Mercedes-Benz!! Thank you for your years of trust and business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 24, 2020

Thorough n prompt service. Victor was up to the point n gave timely updates. Vehicle was attended to and even the history was reviewed. Keep it up. More

by UV
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 23, 2020

Jeff my service rep. did his usual outstanding job. My car was finished faster than I anticipated and cost within my budget. What more can I say. Good job. More

by lfitzpatrick4
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a great 5 star service review for Jeff!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 23, 2020

Great experience especially during pandemic! Just picked up my new E class. I felt very safe being inside the showroom during this pandemic. Everyone was wearing masks and had gloves on, there is More

by alexuf13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++review for Vasil and Richard! . Enjoy your new Mercedes-Benz! Thank you for your business, and letting us know about your excellent experience!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 22, 2020

Professional service and ease of transaction I have dealt with Arno Orsini and have always found him to be extremely professional, accommodating and responsive to all issues either related to sal More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 22, 2020

Outstanding Service As Always Today I picked up my sixth Mercedes Benz E class from Arno. I have been working with Arno for so many years and as always he goes above and beyond to More

by pattibh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020 -

Mercedes-Benz of Princeton responded

Patti, Thanks for your amazing review. It is a pleasure to hear that you had a great five star experience with Arno, and Robert! Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 22, 2020

Excellent Service fora Change Brought my 2007 Mercedes convertible to Mercedes Benz of Princeton for a top repair. The repairs were done much faster than I expected and well within More

by lfitzpatrick
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review. We are glad that our team was able to make your service painless! Good luck with your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 21, 2020

He is horrible to deal with. Very unfriendly and spoke down to me. Told me Mercedes was not the right brand for me. Horrible. I wouldn’t send anyone to him. More

by Nicole
Recommend Dealer
No
Employees Worked With
Arno Orsini
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Mercedes-Benz of Princeton responded

Nicole, I am sorry your experience was not up to our award winning standards. If you would like to talk about your experience further & I will try to help, please reach out to me. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 22, 2020 -

Nicole responded

I was personally insulted by this salesperson and talked down to. The gentleman that followed up had less concern about my personal matter and more concern about selling a car. There was so much disrespect and no one should ever be talked to in that manner. I truly cannot understand how he is the dealerships #1 salesperson if that is how to treats potential customers.

May 21, 2020

prompt solution of issue I have been a client of MB of Princeton for new cars and service for 20+ years. They have knowledgeable and courteous sales and service staff. They ha More

by rkweinroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your 5 star sales review. We are glad that Robert and our sales and service staff were able to assist you with another new Mercedes-Benz!! Thank you for your years of trust and business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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