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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,322 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,322 reviews

April 28, 2021

This was one of the smoothest purchase of a vehicle that we ever did. Ian was extremely knowledgeable and gave us the right advice through the process. He was always on top of everything and got us what we More

by Anu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Fyffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 28, 2021

My overall experience on upgrading my car was great because the excellent treatment from Paul Lai. He made the process seems so smooth and easy. I would recommend Mercedes Benz of Princeton with no hes More

by catalina_monroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 28, 2021

Excellent service from reception to delivery walk around. Robert is very knowledgeable and explains each feature of the car in a clear and concise manner. More

by Detroit guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 28, 2021

Good experience and excellent attention from Paul Lai. I’m very happy with the new car. Would recommend Mercedes Benz from Princeton as the place to go for a new car! More

by catalina_monroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the amazing review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done. Drive safely, and we hope to see you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2021

Will recommend, but hope the dealer is more accurate with their offer when accepting a trade car. The first offer was a joke. Things would have been more smoothly. More

by jocoga33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2021

Highly recommend. Richard and Vasil were both terrific. Attentive, patient, and answered all of our questions. Didn't have the car we wanted on the lot, but found one quickly. The whole transaction was don More

by Mike Sullivan
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2021

Mr, Dale Cook was a pleasure to work with, I did not feel pressured to buy. He explained the entire process to me. When I went back in to pick up my plates we went over all of the car's features. Highly rec More

by MarieM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2021

We are very happy with the experience we hadwhen we We are very happy with the experience we had when we signed a new lease. Paul Lai is one of the best salesman we have met. We have dealt with him for More

by cherriebarretto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2021

As usual, I had a wonderful experience with MB Princeton! Paul Lai was a pleasure to work with and was very caring in all the dealings with us. Paul was very responsive whether we contacted him via e-mail o More

by rajan_desai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your 5 star review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2021

Would recommend 5/5 stars. Quiet dealership unlike these chain stores and they were willing to go the extra mile and help. Had problems with key battery as well as other questions and they were resolved by More

by amichael
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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