Mercedes-Benz of Princeton

Great thanks to the team to MB Princeton for helping me with my new purchase . I would especially like to express my gratitude towards Gary , Puneet and Robert for helping me throughout the process and mak with my new purchase . I would especially like to express my gratitude towards Gary , Puneet and Robert for helping me throughout the process and making it seem like a cake walk. Especially during these tough times , I couldn’t have asked for a better approach and post sale customer service . Highly recommended brand and the team of Princeton . More

I brought my car in for service and the entire experience was top notch. everyone was friendly and professional and Miguel Cruz was tremendous. I would never go anywhere else. was top notch. everyone was friendly and professional and Miguel Cruz was tremendous. I would never go anywhere else. More

The check engine light came on in our brand new Sprinter. Mercedes of Princeton told us we could bring it right in. They quickly diagnosed the problem and had us back on the road in less than 2 hours. The se Mercedes of Princeton told us we could bring it right in. They quickly diagnosed the problem and had us back on the road in less than 2 hours. The service department couldn’t be more friendly or accommodating. More

If I could give this dealer a zero star I would. I’ve purchased 5 Mercedes Benz’s and this has been the worst experience ever! They sold me a car with a problem and then washed their hands of the situati purchased 5 Mercedes Benz’s and this has been the worst experience ever! They sold me a car with a problem and then washed their hands of the situation lying to me repeatedly until they finally pushed me off on Mercedes Benz customer service. I called the GM Robert Lisi three times and emailed him twice and never heard back from him. The salesman Alex Sharpan lied to me nonstop just to get me to wait longer. A day after I purchased the car I noticed the problem. I’ve owned the car for three weeks and it’s been in service for two weeks so far and they can’t fix the problem. How a dealer can sell you a car with a problem and then a day later say it’s not their responsibility is beyond me. Avoid this dealer at all costs. More

Great service. There were no hidden charges and service was done efficiently and in the time promised. The dealership was very accommodating and extremely friendly!! was done efficiently and in the time promised. The dealership was very accommodating and extremely friendly!! More

Sales Rep Dale Cook professional .Tech Rep Richard Sales Rep Dale Cook professional . Tech Rep Richard Brittingham knowledgeable / patient . Overall experience at Princeton MB most excellent . I hav Sales Rep Dale Cook professional . Tech Rep Richard Brittingham knowledgeable / patient . Overall experience at Princeton MB most excellent . I have bought 2 cars form these folks . Jay D. More

I’m very happy I went to Mercedes-Benz of Princeton for my first leased car! Our sales rep Vasil was professional, attentive, accommodating and highly communicative throughout the sales and delivery proce my first leased car! Our sales rep Vasil was professional, attentive, accommodating and highly communicative throughout the sales and delivery process. The buying experience never felt rushed, nor did it take more time than needed. He treated us with respect, as though we were buying the most expensive vehicle on the lot. We did have to do some work to get to the right price, though it was collaborative and not adversarial. Vasil also put in the extra work to get the vehicle we wanted. The end-to-end process was simple, safe and enjoyable. I'd recommend Vasil and MB of Princeton to friends and family without hesitation. More

The staff was very friendly, professional, and knowledgeable. The facility is clean and Covid 19 protocol is in place. I would definitely recommend this facility to family & friends. knowledgeable. The facility is clean and Covid 19 protocol is in place. I would definitely recommend this facility to family & friends. More

The dealership and Tom were so helpful, professional, knowledgeable, and nice. Thanks for a great experience! Tom specifically was very customer centric which was great! knowledgeable, and nice. Thanks for a great experience! Tom specifically was very customer centric which was great! More

Very good service. Honest and to the point instructions on the service. I would recommend all Mercedes Benz owners to use them over Ray Catena in Edison. P on the service. I would recommend all Mercedes Benz owners to use them over Ray Catena in Edison. P More