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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,311 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,311 reviews

November 05, 2021

WORST CUSTOMER SERVICE . NOT HELP FULL AT ALL . WE BOUGHT NEW 350 GLE THREE WEEKS BACK , THIS IS OUR 3RD CAR FROM THIS DEALERSHIP ! LINDA GAVE VERY BAD ATTITUDE ! OUR CAR WAS FIXED BY OTHER DEALERSHIP WITHI More

by Rajeshvari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Tague
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Mercedes-Benz of Princeton responded

We are sorry to hear of your experience. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable vehicle purchasing and servicing environment. Unfortunately, because of unforeseen COVID-19 related supply delays all Mercedes-Benz dealerships are experiencing limited parts inventory at this time. Thank you for choosing us as your Mercedes-Benz service provider!

November 05, 2021

I have been dealing with this dealership for almost 40 years and have always been treated fairly and with the utmost respect. I wouldn't go anywhere else. More

by roseganist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and delivery experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 04, 2021

professional and efficiencie,make you feel comfortable,not only the salesman,but every body there. More

by marcxu65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Paul. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 04, 2021

Efficient and customer friendly Paul was very nice and Efficient and customer friendly Paul was very nice and professional in his explanations of available services to customers. More

by wngashu
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Paul, Richard and the rest of our sales and service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 04, 2021

Quick and seemless. Happy to do this review because I always get great service at mercedes benz of princeton anytime I go there. More

by Ch609
Customer Service
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Nov 05, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our sales team!!! We are so happy that your Mercedes-Benz of Princeton sales experience exceeded your expectations! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 03, 2021

They do it right the first time every time. Very happy with the service department. More

by kmono3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this amazing review! Making sure our clients are happy is our top priority. Thank you so much for sharing your experience with our service center, and Linda! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 02, 2021

This was the easiest car buying experience I have ever had, and I have had quite a few. Dale Cook did an amazing job finding me the exact vehicle I was looking for and he made the process completely seaml More

by cyrielle.rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 31, 2021

What a experience really professional and zero pressure on purchasing I really recommend Mercedes Princeton More

by nickkosova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Puneet Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 31, 2021

Pleasure to work with easy time and the Mercedes has been wonderful. Proud to have this brand and be associated with this business. More

by Patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 31, 2021

Dale Cook and Mercedes of Princeton are absolutely the best dealership in NJ to work with . They are always on the best prices but more importantly they go out of their way to make the experience as quick More

by Holmdel Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Mercedes-Benz of Princeton responded

We are happy to know that you had such a great experience and that he made sure everything ran smoothly! We really appreciate you taking the time to share this with us! Congrats on your new Mercedes-Benz!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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