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Mercedes-Benz of Portsmouth
Greenland, NH
153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 153 reviews
October 14, 2018
I had great experience finding a certified M/B 350 station I told John McDowell what I wanted. He located the perfect year and model in great condition. With a trade in he was able to meet my financial budget. I told John McDowell what I wanted. He located the perfect year and model in great condition. With a trade in he was able to meet my financial budget. There was no pressure and he has spent loads of time with me explaining all the new systems. It was a pleasant experience. More
by usmc52
Employees Worked With
John McMorrow
September 20, 2018
Best Dealership We leased a new GLC 300 through Benjamin Lamont. He was no less than amazing! Not only did he produce exactly what we were looking for but he also wen We leased a new GLC 300 through Benjamin Lamont. He was no less than amazing! Not only did he produce exactly what we were looking for but he also went through great lengths to explain every feature on the vehicle. We were also helped by Bridget Bejarno. She was happy to explain financial details and she also answered all of our questions. More
by Christine17
Employees Worked With
Benjamin Lamont, Bridget Bejarano
September 17, 2018
Amazing customer service & quality repairs Ashleigh Bourque is the best! She is not only friendly but extremely knowledgeable and efficient. I have been to a few Mercedes dealers and Portsmouth Ashleigh Bourque is the best! She is not only friendly but extremely knowledgeable and efficient. I have been to a few Mercedes dealers and Portsmouth has by far the best customer service. They get their clients and treat them like they would want to be treated. The repairs I had done came out perfect and I left happy and excited to purchase my next MB at Portsmouth! More
by bgoodhouse
Employees Worked With
Ashleigh Bourque
June 21, 2018
It’s all about the dealer I figure I have purchased 13 MBZs in my life. I do not have to be sold on the vehicle. I have to be sold on the dealer. New ownership brought me back I figure I have purchased 13 MBZs in my life. I do not have to be sold on the vehicle. I have to be sold on the dealer. New ownership brought me back to this dealer. I do not recall one “sales method” used in the discussion, which was very interesting. It was just a casual conversation leading to a mutually acceptible transaction. Very refreshing and relaxing experience. I’ll be back, I’m sure. More
by 1jasperjay
Employees Worked With
Bethany Juneau, Jeremy Copp, Les Barker, Bridget Bejarano
January 29, 2018
Treated like a valued customer I usually don't write reviews but in this case I had to applaud the excellent people who worked with me on the purchase of my new Mercedes, from Mike I usually don't write reviews but in this case I had to applaud the excellent people who worked with me on the purchase of my new Mercedes, from Mike Collins, who is the best GM ever, to the sales team, to the finance dept and especially to Jeremy who spent almost 3 hours explaining all the new features of my car. Buying a car should be a pleasant experience and this was more than that. Thanks to all. More
by Ruth517
Employees Worked With
Bethany Juneau, Mike Collins, Jeremy Copp, Les Barker
January 29, 2018
Great Experience at MB of Portsmouth NH Our experience at this dealership was pleasant and easy. No pressure and all of the employees that we worked with were friendly, knowledgeable and p Our experience at this dealership was pleasant and easy. No pressure and all of the employees that we worked with were friendly, knowledgeable and professional. More
by Andeelee
Employees Worked With
Les Barker, Bridget Bejarano
September 21, 2017
A Professional and Thoughtful MB Dealership I recently purchased a 2018 Mercedes GLC300 from MB of Portsmouth. Everyone I came in contact with, from the salesperson (Mel), to the finance/mgmt p I recently purchased a 2018 Mercedes GLC300 from MB of Portsmouth. Everyone I came in contact with, from the salesperson (Mel), to the finance/mgmt persons (Jeremy and Eddy), to the service folks (Peter and Rich), were amazingly helpful, professional and thoughtful. I have never had a better new car buying experience. Thank you each and everyone of you for trying so hard to please your customer. Without hesitation, I can recommend this dealership to friends, family and clients. Well done! More
by Thomas Lynch
Employees Worked With
Eddy Allen, Jeremy Copp, Peter Preteroti, Malanie Kosa
September 05, 2017
"LISTENED" Once a 5'0" frame, my 71 year-old-body has shrunk to 4'9". As a result, my 2010 Infiniti G37x with its sporty style was no longer conducive (even wit Once a 5'0" frame, my 71 year-old-body has shrunk to 4'9". As a result, my 2010 Infiniti G37x with its sporty style was no longer conducive (even with a pillow) at driving in comfort or safety -- my sight line through windshield was less than I previously enjoyed/felt safe. I really didn't know what I wanted, except viewing/sight ability was primary; I'd questioned if an SUV may provide what I needed. Melanie put me into three different SUV models/styles. None worked. Even though viewing was primary, I still needed to be comfortable getting into/out of the vehicle; I had to JUMP down from one of them! Onto car styles, I liked the new emblem grille, so we tried several, and I ALMOST bought a 2015 C300 that was a little better than my Infiniti in sightline, but not quite there (plus, it was grey and my least favorite color, which I'd already told Melanie). Melanie had put me into an E-class "Luxury" style. YUP, sight line/viewing was so much better, but the E class was much larger than I liked/wanted. So, looked as though that grey car was going to be it. Melanie searched inventory on line/walked the lot while I contemplated purchase of the grey car at her desk. Melanie soon pulled up in a C300 luxury model (2010) in white (one of two colors I'd told her I liekd). I took it for a ride, and the rest, as they say, is history! I am very happy with my 2015 C300 luxury model. I can SEE and sit comfortably. Yes, I still need a pillow, but the seats are less "sloping/slanting" backward and more evenly "distributed"; this makes it much easier to see and much more comfortable, too. I must also comment that even though I was Melanie's client, that all other personnel was pleasant, attentive, helpful. As example, when I dropped off my Infiniti and was doing paperwork with Melanie, I realized I'd forgotten my transponder. Salesman "John" nearby heard me, and offered to secure it -- and returned with that and the change I'd left in a well! More
by Scorpio
Employees Worked With
Malanie Kosa
August 31, 2017
Unexpected Purchase I was at your dealership this summer with a friend, who was purchasing a Mercedes-Benz. I spotted a pretty cardinal red C300 series and before I knew I was at your dealership this summer with a friend, who was purchasing a Mercedes-Benz. I spotted a pretty cardinal red C300 series and before I knew it, the car was mine. Ben was very knowledgeable about the vehicle and was able to answer my questions. At the same time, he was persoanable and the sales experience was positive. Working with Jeremy was equally satisfying. The financing was presented clearly and he was able to respond to questions and responded to requests that resulted in a satisfied customer. Good teamwork and a job well done! More
by Cardinal
Employees Worked With
Jeremy Copp, Benjamin Lamont
August 30, 2017
Excellent service experience , Service coordinator A+ As a lifelong resident of Portsmouth (born and raised). This was my first experience with this dealership, as I had less than positive interaction wit As a lifelong resident of Portsmouth (born and raised). This was my first experience with this dealership, as I had less than positive interaction with another dealership. I am grateful I made the call! From the very first moment I spoke with Ashleigh I felt comfortable, she was pleasant, professional and made me feel like I was her most important customer. Thank you Ashleigh, Thank you Mercedes of Portsmouth! More
by Mikey
Employees Worked With
Ashleigh Bourque
