Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portsmouth
Greenland, NH
173 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 66 service reviews
March 11, 2026
Very Professional people work at this Mercedes dealership. I’ve had bad experiences at other Mercedes dealerships but this dealership knows how to treat customers. Thank you again dealership. I’ve had bad experiences at other Mercedes dealerships but this dealership knows how to treat customers. Thank you again More
by toddeclifford
February 11, 2026
I bought my Benz in 2011 when it was owned by Holloway. When it changed ownership, I wasn't too impressed with the environment. It looked and felt like an average car dealership. I met Meegan out of the When it changed ownership, I wasn't too impressed with the environment. It looked and felt like an average car dealership. I met Meegan out of the blue when I had an issue with my Benz. She knows her stuff! Instead of getting a response of, "I don't know"..."Why don't you bring it in," she was able to pinpoint the cause...and she didn't "pawn me off" to one of her service guys. She has drastically improved the atmosphere in the service and parts dept! More
by BenzNH
January 04, 2026
I’ve been to three of Mercedes dealerships and Mercedes-Benz of Portsmouth, by far is my number one choice. Service is a breeze .Meegan Best can fix you up a with a loaner or if you can’t make it Mercedes-Benz of Portsmouth, by far is my number one choice. Service is a breeze .Meegan Best can fix you up a with a loaner or if you can’t make it in , she can send a driver ,his name is Larry, who Will bring you a car and take your car back for service. It could not be any easier. Meegan Best will call me to keep me updated on my vehicle and when I get it back, it’s always perfect. Actually it looks better than when I brought it in or when Larry picks it up. Oh and I can’t forget to mention Tammy the receptionist who is always helpful with a wonder personality. More
by Brady138
November 03, 2025
The staff always provides prompt, professional and friendly service. They are knowledgeable in all aspects of the vehicle and and problem that may arise. friendly service. They are knowledgeable in all aspects of the vehicle and and problem that may arise. More
by summit339
Employees Worked With
October 13, 2025
Quality service and very happy with Ashen. Nice to have a pleasant happy face in the service department . Was very helpful when I asked him how to prep my vehicle for winter storage. Above Nice to have a pleasant happy face in the service department . Was very helpful when I asked him how to prep my vehicle for winter storage. Above and beyond. More
by PHIGGINS189
Employees Worked With
September 03, 2025
The service department was wonderful Meegan had a Valet drop off a loaner and take my car back for service. When my car was brought back the next day, it looked like it was detailed!! It was beautiful.! drop off a loaner and take my car back for service. When my car was brought back the next day, it looked like it was detailed!! It was beautiful.! Fantastic service I would highly recommend to my friends and family. More
by Brady138
Employees Worked With
August 29, 2025
Always a great experience here. Everyone is friendly from the moment I walk in and beyond Everyone is friendly from the moment I walk in and beyond More
by msjones7802
September 03, 2024
Deceptive practices in the service department. Beware of unnecessary repairs or false needs for wiper replacements during a State Inspection Beware of unnecessary repairs or false needs for wiper replacements during a State Inspection More
by NH-Native
Employees Worked With
Eddy Allen, Louis Sylvester
January 30, 2024
This is the Mercedes dealership you want to go to! We have purchased and leased 4 vehicles from this dealership over the past 5 years and could not be happier with sales, service and operations teams. We have purchased and leased 4 vehicles from this dealership over the past 5 years and could not be happier with sales, service and operations teams. Yesterday I called into the dealership from Florida to get help disabling a sensor from a minor mishap over the weekend. Connor Heyland picked up the call as service was busy, Connor could not have been any more helpful! Truth be told, I didn't introduce myself...I think I was frantic and just needed help to shut it off and Connor did just that with his patience and kindness! Thank you Connor and Mercedes Benz of Portsmouth for living up to your reputation of going above and beyond for your customers! More
by GAP
Employees Worked With
Connor Heyland
January 14, 2021
Cory really impressed me with his thorough and professional actions. He turned my experience into great one and I will continue to do business with Portsmouth Mercedes.The dealership should give h professional actions. He turned my experience into great one and I will continue to do business with Portsmouth Mercedes.The dealership should give him a raise!!! More
by ALEX
Employees Worked With
Cory Counsil
