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Mercedes-Benz of Portsmouth

Greenland, NH

4.3
153 Reviews

309 Portsmouth Avenue

Greenland, NH

03840

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Showing 153 reviews

May 13, 2023

I would like to thank Ben Lamont for being a remarkable person and salesman. Ben took the time to email and personally message me throughout the whole process of Me buying the beautiful 2023 GLA250. Ben ma More

by Patmartinez650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Benjamin Lamont
May 16, 2023 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to leave us this review. We are so happy to hear that Ben was able to provide you with a great purchasing experience. Happy and safe driving. Sincerely, Mercedes-Benz of Portsmouth

May 13, 2023

This drslership has always been great as well as all of staff and salespeople. BEN Lamont as our salesperson has been exceptional and we have bought 5 cars from the stealership. More

by rdragon12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mrs looney is exceptional in service!, Eddy Allen, Sonny Gregory, Benjamin Lamont, Cory Counsil
May 16, 2023 -

Mercedes-Benz of Portsmouth responded

Thank you for your continued business. Thank you also for this wonderful review. We are happy to hear that Ben has provided you with a great buying experience every purchase you have made. Thank you again! Sincerely, Mercedes-Benz of Portsmouth

March 03, 2023

The service department is completely incompetent. They didn’t even try to figure out the problem in our 4 year old car and insisted we needed a new engine. No diagnostic work at all was done. We had More

by Kristen
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Cory Counsil
Mar 07, 2023 -

Mercedes-Benz of Portsmouth responded

Hello Kristen, Thank you for alerting us to this issue. On behalf of Mercedes-Benz of Portsmouth, I would like to apologize for your frustrating experience with our service department. The General Manager and I are concerned about your comments and would like to get in touch with you to discuss this matter in further detail with you. Please call him at (603) 431-8585 and ask for Tom Wood at your earliest convenience. Thank you, Bethany Juneau Business Development Director

December 03, 2022

Very good customer service. All their sales and service ataff are very friendly, helpful, and accommodating. More

by Kevpow731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Manager, Les Barker, Benjamin Lamont, Cory Counsil
Dec 05, 2022 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to write this awesome review. We are so happy to hear that all of our sales and service staff were friendly, helpful, and accommodating when you were here! We will be sure to let the staff know how pleased you were with your experience here! Sincerely, Mercedes-Benz of Portsmouth

November 30, 2022

I was very comfortable and well taken care of from start to finish with my experience and purchase. Thank you More

by mstanek27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Lamont
Dec 02, 2022 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to leave this review! We are happy to hear you had a great experience working with Ben Lamont!

November 30, 2022

Great experience with Ben Lamont and team. Highly recommend this dealership for impressive customer service too More

by Balbren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance dept lead was great as well, Bethany Juneau, Benjamin Lamont
Dec 02, 2022 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to leave this wonderful review! We are glad to hear that Ben Lamont made your buying experience such a great one!

September 03, 2022

Very easy trade in process, with none of the “typical” car buying BS. I was able to be in and out with a deal in about an hour and a half and that’s including the test drive. Two days later I was able to More

by Bobby Krause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mya Laughton
Sep 06, 2022 -

Mercedes-Benz of Portsmouth responded

Hello Bobby, On behalf of the Mercedes-Benz of Portsmouth Team, we thank you for taking the time to leave us a review and for allowing us the opportunity to earn your business. We strive for customer experiences like this, and we could not be more pleased. We hope you enjoy every single mile in your new vehicle! Sincerely, Mercedes-Benz of Portsmouth

September 01, 2022

I own my GLC300 for one week with Mya hard work she found me the car I wanted in New Jersey and when the car arrived she help me with all that new technology I can see Mya someday as a sale manger she had a More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in finance Department , Mya Laughton
Sep 02, 2022 -

Mercedes-Benz of Portsmouth responded

Hello Bob, We would like to thank you for sharing this great review about your experience working with Mya. We couldn't be happier that Mya provided you with a great car-buying experience. We wish you many happy miles in your new Mercedes-Benz! Sincerely, Mercedes-Benz of Portsmouth

August 31, 2022

I have owned many Mercedes vehicles for the last 30 + years. My experience with Mya was one of my best ever. She worked hard to secure the pricing that I asked for and was very professional and easy to w More

by idoc1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mya Laughton
Sep 02, 2022 -

Mercedes-Benz of Portsmouth responded

Hello, Thank you so much for sharing your experience working with Mya. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Congratulations on your new Mercedes-Benz. We look forward to serving you again in the future! Sincerely, Mercedes-Benz of Portsmouth

March 07, 2022

Mya was fantastic. She found me the car I was looking for and went above and beyond to ensure I was satisfied. I'm a very happy Customer! More

by janechaserealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMorrow
Mar 23, 2022 -

Mercedes-Benz of Portsmouth responded

Hi, Thank you for taking the time to leave this amazing review! We are so happy to hear that you had an amazing experience! We will be sure to share this awesome review with Mya! Sincerely, Mercedes-Benz of Portsmouth

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