Mercedes-Benz of Pompano

Fantastic service and customer relations, I switched to this dealership beccause I felt less intimidated, the Ft lauderdale dealership is too stuffy and made me feel like I was unimportant. To be frank I f this dealership beccause I felt less intimidated, the Ft lauderdale dealership is too stuffy and made me feel like I was unimportant. To be frank I felt like a peasant at the FT L dealership even though my Mercedes was paid in full- maybe its just me; I didn't recieve the best treatment there and switched to Pomapno as I thought thery were more down to earth, so glad I did. Carla went through the entire sales process thoroughly and carefully like a consummate professional. I appreciated her attention to detail as I am sales professional myself and I recognized step by execution which was never clumsly or obtrusive. She went the distance for me and stayed to 45 minutes after closing time of 9 Pm. My experience with her is a case study of profesionalism and dedication based upon honesty, integrity and compassion for the customer. I can not reccommend her enough, I hpe she becomes one of your agency's top earners. She's earned my business for sure ! Richard T thurston More

Chip was exceptionally helpful throughout our experience from start to finish. He was very patient in answering all of our questions and volunteered to spend more time explaining all of the functions of the from start to finish. He was very patient in answering all of our questions and volunteered to spend more time explaining all of the functions of the car. He went above and beyond to make sure we were satisfied with our purchase. More

Service manager Ron Williams told me, based upon his experience and miles on my car, that the mechanical timing of my car was off and it would cost $2700 for them to tear my engine apart PLUS parts/labo experience and miles on my car, that the mechanical timing of my car was off and it would cost $2700 for them to tear my engine apart PLUS parts/labor to repair. Had my car towed to a competent mechanic. Mechanical timing was NOT off and repairs were done for under $500. Very unethical way to do business. Do yourself a favor and do NOT have any repairs done here without getting a second opinion from someone who can accurately diagnose your car, not just try to take your money to fix problems that aren't even there! More

Keith Donohue was a pleasure to work with from start to finish. I would highly recommend this dealership, especially Keith. I appreciated the non-stressful environment, the entire process was enjoyable. finish. I would highly recommend this dealership, especially Keith. I appreciated the non-stressful environment, the entire process was enjoyable. Thank you!! More

The worst experience in 42 years buying cars , why ? I The worst experience in 42 years buying cars , why ? I bought a Range Rover Certified preowned 1 month ago ; after several miles : head gasket burn The worst experience in 42 years buying cars , why ? I bought a Range Rover Certified preowned 1 month ago ; after several miles : head gasket burn , alarm disfunction and battery with no water , sale department never shown the inspection report, after Service They changed the coolant tank with a wrong cap , wrong coolant The car was towed away 7 times in 3 weeks. and to day still not running. Mercedes Pompano sales and service do not return phone calls, never respond to e mails and drop back my car on my parking . Personal items disappear during all the time my car stay at Mercedes Pompano. To be complete Mercedes Pompano took directly from my Bank account 2 times $ 2921 and after 20 days and 15 calls send back the double payment. My recommendation ; avoid Mercedes Pompano and AutoUnion Dealer ship - unprofessional sale person - unprofessional manager - unprofessional technical service - pre owned car with inexistant technical report Daniel More

Frank was very easy going, calm, pleasant, not pushy and went out of his way to show us several vehicles we were considering. He worked with us nearly 4-5 hours to make sure we were satisfied. We ended up went out of his way to show us several vehicles we were considering. He worked with us nearly 4-5 hours to make sure we were satisfied. We ended up purchasing a vehicle. Returned the next evening to pick up Nav. pilot map, and he spent another hour explaining all the features to make sure we did not have any questions unanswered. Very pleasant personality and demeanor. More

Virginia Aronson was super helpful, I was there to see Virginia Aronson was super helpful, I was there to see the new E350 and end up trading my 1 year old E350 to the New 2014 one. She made business hap Virginia Aronson was super helpful, I was there to see the new E350 and end up trading my 1 year old E350 to the New 2014 one. She made business happen!!! She is very Honest and Did care to get me the deal i wanted. I bought new cars from other MB dealers before, But Virginia Aronson and MB of Pompano did the Best Job so far! More

The sales experience was great, from the moment I walked in the door I was made to feel like I was a valued customer. It was easy to establish a good relationship, shae experiences and develop the mutual r in the door I was made to feel like I was a valued customer. It was easy to establish a good relationship, shae experiences and develop the mutual respect that has me ready to make a second purchase within days of my first. My wife and I have been researching and searching for two vehicles for a couple of months now and Pompano Mercedes was able to meet our needs. Overall this was a great experiece and I'm looking forward to buying new when the time comes! More

Second car from this dealership. Sales and service are top notch. I would recommend this dealership to anyone looking for a new Mercedes. Ask for David in sales and Anya in Service. top notch. I would recommend this dealership to anyone looking for a new Mercedes. Ask for David in sales and Anya in Service. More

Steve Rahal Was our Sales Man and did a wonderful job of getting us into the right vehicle at the right price..... Everyone at the dealership was friendly and knowledgeable. Steve knew all the fact and fea getting us into the right vehicle at the right price..... Everyone at the dealership was friendly and knowledgeable. Steve knew all the fact and features of the Mercedes line and was quick to answer all of our numerous questions about buying a high end vehicle. He made us feel comfortable that the dealer would be there for us at any turn and we felt confident buying from a professional....... THANK YOU! More