Mercedes-Benz of Pompano

Had a very good experience purchasing my preowned Cadillac at Mercedes of Pompano. Steve, Shawn and Dave were very professional and accommodating. The dealership is first class. Would definitely reco Cadillac at Mercedes of Pompano. Steve, Shawn and Dave were very professional and accommodating. The dealership is first class. Would definitely recommend doing business to others. There have been minor issues with this vehicle with respect to the technology as there are many systems that need attention. Programming and resetting mostly. I would definitely suggest any preowned vehicles MB sells that are of another brand be sent out to the service department of that other manufacturer and then returned to MB .. I have had to pay out of pocket for service at Cadillac and already have spent at least 10 hours waiting at the dealership for the service to be completed. Dave has assured me that MB will reimburse the expenses which again would have been a non issue had the vehicle been prepared by Cadillac to be sold by MB ….. I think the lesson to be taken away is purchase the make of the vehicle from the manufacturer of said vehicle. However overall I am very happy to have done business with these gentlemen and MB of Pompano. More

After purchasing the vehicle I brought it to a Jeep dealership for service and was told the air filter was missing. I am sure it was just an oversight when the car was serviced prior to selling yet sho dealership for service and was told the air filter was missing. I am sure it was just an oversight when the car was serviced prior to selling yet shows a lapse in quality control. Luckily it was caught within the first week of purchase so no harm done. The rest of the buying experience was fine. More

Returning for same repair. Seat functions not working again. Hopefully this time it will be fixed Seat functions not working again. Hopefully this time it will be fixed More

Great experience buying a used car with Mercedes-Benz Pompano. The employees were more than helpful throughout the process and answered any questions/concerns I had about the vehicle. The team helped to Pompano. The employees were more than helpful throughout the process and answered any questions/concerns I had about the vehicle. The team helped to detail the vehicle, fix any small imperfections as well as replace brakes after the purchase. More

Excellent customer service, specially Anja Moore. Sh is very prompt knowledgeble and courteous. Great jon ! Sh is very prompt knowledgeble and courteous. Great jon ! More

Armando is an excellent worker. Faster service. Excellent service. Clean. Friendly. Always friendly staff. Good location. Faster service. Excellent service. Clean. Friendly. Always friendly staff. Good location. More

My service advisor is very thorough and make sure I get the best service job. the best service job. More

Appointment date/time was given in reasonable period; vehicle was taken promptly per appointment date/time and work was properly performed in timely manner. vehicle was taken promptly per appointment date/time and work was properly performed in timely manner. More

The experience was wonderful. Advisors have a lot of patient. The entire process was easy for us. Advisors have a lot of patient. The entire process was easy for us. More

Great service Good customer support Very happy Excellent Will be using again Great Great Great happy Excellent Will be using again Great Great Great More