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Mercedes-Benz of Pompano

Pompano Beach, FL

Overview
Reviews
4.5
607 Reviews
For Pompano Beach area residents, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Pompano. Our state-of-the-art showroom features an impressive selection of the latest new models, as well as a large inventory of other pre-owned vehicles for sale. Whether you're interested in a Mercedes-Benz for the first time, or are a long time owner, we look forward to seeing you at Mercedes-Benz of Pompano!
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350 West Copans Road

Pompano Beach, FL

33064

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Showing 607 reviews

October 13, 2022

Great working with Hayden for our battery problem. Easy communication as to when job was finished. More

by thompsonjohng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayden Smith
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Oct 18, 2022 -

Mercedes-Benz of Pompano responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Adviser went over and above. Will come back again. Great dealership, great staff. Thanks, I appreciate it More

by Tstreda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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Oct 14, 2022 -

Mercedes-Benz of Pompano responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 07, 2022

As usual a effortless & professional visit. visit with out an apointment problem with by customer service rep. More

by jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anna
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Oct 12, 2022 -

Mercedes-Benz of Pompano responded

Hi Jason, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 06, 2022

They could provide a better service to customers. I was denied service for a covered repair. More

by hnrnoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgetting
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Oct 12, 2022 -

Mercedes-Benz of Pompano responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 03, 2022

Frank Alissa was , very pleasant & professional…. during hurricane…took a little longer and couldn’t get a part…will need to come back More

by fredalisnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Aliaga
Report | Print
Oct 08, 2022 -

Mercedes-Benz of Pompano responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2022

The best customer service experience. Anja is very thoughtful and always on top of my needs. More

by gmeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anja Moore
Report | Print
Oct 08, 2022 -

Mercedes-Benz of Pompano responded

Hi Gmeni, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pompano! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Truly a pleasure to deal with Joe Viola the after sales director. His professionalism was outstanding. The work to my car was done in an excellent timely fashion even with Hurricane Ian looming. Will defin More

by sarah evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Viola
Report | Print
Oct 05, 2022 -

Mercedes-Benz of Pompano responded

Hi Sarah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

September 26, 2022

Very unprofessional. Customer service is non-existent. Management team has no control over their associates. Be prepared to deal with emotional and violent associates. Ge More

by Minion
Recommend Dealer
No
Employees Worked With
Darnell
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September 26, 2022

I have the best service advisor. She is knowledgeable , amenable,, caring and always there to help. More

by bambala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anya Moore
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Oct 02, 2022 -

Mercedes-Benz of Pompano responded

Hi Bambala, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 22, 2022

Bradley was a very good service advisor. He described the situation very well and what would be done to solve the problem. More

by Clairemarie2409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley - service advisor
Report | Print
Sep 22, 2022 -

Clairemarie2409 responded

Bradly described the situation and what would be done to fix the problem.

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