
Mercedes-Benz of Pompano
Pompano Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Unfortunately, first time for my poor experience during my visit to Pompano Beach- Mercedes Benz Service department. My visit was to seek a "Technology Specialist" to remedy or update software as per Merc my visit to Pompano Beach- Mercedes Benz Service department. My visit was to seek a "Technology Specialist" to remedy or update software as per Mercedes Benz Customer Service and the case # was provided to the advisor, which he was very courteous and professional. It took 2 days for the" shop service individual" to read the error message that appeared on my Multimedia Screen and was the reason for the visit. Simply it was highlighted on the repair invoice and I was told ..sorry we can't do anything about it. I believe that either you may not have a "Technology Specialist" or was too busy to see my vehicle. After 2 days without a loaner car which was ok, got my car without any valid explanation from the shop technician, but it was covered with some of "Birds Droppings" and the front passenger seat was full reclined and that's an indication that someone was relaxing in my car or might be sleeping????? Honestly, I have been thinking for a couple of days to voice my opinion or just move on. I decided to share that experience with whom it may concern. More
My Assistant Service Manager Illyia Giorski and his team got the job done superbly, unlike the big mess created at MB of Fort Lauderdale. I would say "Render unto Caesar that which is Caesar's," and wor got the job done superbly, unlike the big mess created at MB of Fort Lauderdale. I would say "Render unto Caesar that which is Caesar's," and words would not be enough to express my satisfaction !!! More
I didn't an appointment because the car had a failure in Electrical system, however once I have arrived to the Service, team service attended and after review the car the electrical system was repaired and Electrical system, however once I have arrived to the Service, team service attended and after review the car the electrical system was repaired and change the parts. The car has continue running well. More
Horrible service. Had to bring the car in twice for the same thing and got charged both times. I thought I purchase premier class service and it turns out to be medi Had to bring the car in twice for the same thing and got charged both times. I thought I purchase premier class service and it turns out to be mediocre. Shame on you! More
Just purchased my NINTH new Mercedes, this dealership is top notch! The staff are helpful but not overbearing and allow you to meander around the lots on your own (but are near enough if you have a question top notch! The staff are helpful but not overbearing and allow you to meander around the lots on your own (but are near enough if you have a question). The service department is the best, very organized and efficient. In summary, Mercedes of Pompano is the best. More
Setting up my service appointment was easy and efficient. Service was completed on time as promised and check out/loaner return also quick. MB of Pompano is far better than MB of Ft. Lauderdale in every way. Service was completed on time as promised and check out/loaner return also quick. MB of Pompano is far better than MB of Ft. Lauderdale in every way. Ft. Lauderdale didn’t get my appointment date/time right after 3 calls to service advisor. I will never go back to your FLL location and will continue with MB of Pompano. Hayden is my service advisor. More