Mercedes-Benz of Pompano

I have waited almost 3 weeks to receive over a $62,000 plus check.as if today I have not received plus check.as if today I have not received More

Bob is a wonderful salesman. This dealership is great. We were last here in 2008. This dealership is great. We were last here in 2008. More

Nice and helpful people working there. They do good job and on time service. I will recommend to anyone They do good job and on time service. I will recommend to anyone More

Professional and courteous … they completed the work promptly and correctly and Joe me notified of the progress.. promptly and correctly and Joe me notified of the progress.. More

Small dent needs fixing. Probably new it was there already. Good thing I noticed it. Seems like tiny snowflake scratches in front window. Told Eric Thursday, 18th, at 10am. H Probably new it was there already. Good thing I noticed it. Seems like tiny snowflake scratches in front window. Told Eric Thursday, 18th, at 10am. Have not yet got confirmation. I feel not important. Dent man is on his own schedule and only there certain days. Not happy with service I've been getting. If I were a patient with a problem I'd be dead More

I was always life going to the Pompano Dealership! Koby is fantastic and the rest of the staff Keith and Robert are great. Koby is fantastic and the rest of the staff Keith and Robert are great. More

MB OF POMPANO TRIED TO CHARGE ME $2,100 FOR "SERVICE B" WHICH IS A STANDARD MP SUITE OF SERVICE (OIL CHANGE, FILTERS ETC). THE SAME SERVICE B PACKAGE IN OTHER DEALERSHIPS COSTS BETWEEN $500-$800. WATCH O WHICH IS A STANDARD MP SUITE OF SERVICE (OIL CHANGE, FILTERS ETC). THE SAME SERVICE B PACKAGE IN OTHER DEALERSHIPS COSTS BETWEEN $500-$800. WATCH OUT! WHEN I INITIALLY REFUSED THE REP SAID "HIS IPAD GAVE HIM THE WRONG PRICE AND LOWERED IT TO $1,600. SHAMEFUL. I WALKED OUT. More

Marc Pingo treated us with respect, was extremely candid about the process and what we could expect, and made us feel valued and appreciated throughout the process. about the process and what we could expect, and made us feel valued and appreciated throughout the process. More

I have owned Mercedes Vehicles for over 30 years and have used Mercedes Service departments in Michigan and Florida; Fort Lauderdale and Coral Gables. This was the worst experience with Advisor Koby. Cold, c used Mercedes Service departments in Michigan and Florida; Fort Lauderdale and Coral Gables. This was the worst experience with Advisor Koby. Cold, callous, and defensive and allowed me to walk out without trying to fix the broken relationship by at least answering my concerns or involving a manger! I’m sitting waiting while they are calling a completely different name associated with my vehicle. Then he tells me I had no appointment, I did. Instead of allowing me to ask questions and vent - he gets defensive and angry at me because I’m obviously frustrated at this point. That’s it for me. I left!! Rule number 1 for a service recovery is fix the relationship and then proceed to the transaction. He kept trying to move forward without addressing my questions or concerns! More

Issac did a great job, kept up with me during the process, even on his day off. process, even on his day off. More