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Mercedes-Benz of Pompano

Pompano Beach, FL

Overview
Reviews
4.5
607 Reviews
For Pompano Beach area residents, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Pompano. Our state-of-the-art showroom features an impressive selection of the latest new models, as well as a large inventory of other pre-owned vehicles for sale. Whether you're interested in a Mercedes-Benz for the first time, or are a long time owner, we look forward to seeing you at Mercedes-Benz of Pompano!
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350 West Copans Road

Pompano Beach, FL

33064

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Showing 607 reviews

April 28, 2023

Beyond disappointed with the quality of the vehicle I received and lack of service. Communications were extremely poor. Salesman was very unprofessional and dishonest. Will never buy another CPO MB from More

by Tony N
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Umut Gurbuz
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May 01, 2023 -

Mercedes-Benz of Pompano responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.

April 26, 2023

Excellent customer service Service advisor knowledgeable,,honest and pleasant. Appointment within a week and a quality loaner car More

by tacobello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Markoff
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May 01, 2023 -

Mercedes-Benz of Pompano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

Easy to schedule, great communication with our service advisor. Car was ready at the tune promised More

by jke728
Recommend Dealer
Yes
Employees Worked With
Haden
Report | Print
Apr 27, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

April 24, 2023

First service at this dealership, very impressed with efficiency of the staff and process to schedule service More

by Brian T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Ramos
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Apr 27, 2023 -

Mercedes-Benz of Pompano responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 21, 2023

Good explanation on service required both verbally and in writing. work completed on time pick up was quick and easy. More

by GRL56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 24, 2023 -

Mercedes-Benz of Pompano responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2023

After 3 days the app still not working they said that happen in others Mercedes Unbelievable More

by Mariano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank aguiar
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Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi Mariano, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 15, 2023

Great service! ! Umet did a wonderful job helping me and making the purchase of my new Mercedes a great experience. More

by Abeloblosky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Umet
Report | Print
Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 13, 2023

The following day after a bought my car I had to bring it back for software problems. Still in service More

by sonia_ale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
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Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (954) 644-4832 so we may identify ways to improve your experience.

April 12, 2023

Fast reliable and very friendly dealership. My service was performed in less than an hour and vehicle clean and ready for me before I arrived for pickup. More

by WERGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haden Smith, Marcos Escudero
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Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Apr 21, 2023 -

WERGS responded

The employees I dealt with were amazing and I hope they know it. Will definitely continue to take my services back to them.

April 11, 2023

Working with Fernando at Mercedes Benz Pompano was the easiest car buying experience I have had after nearly 30 cars purchases. Highly recommend the place. Beautiful setti BFF, great waiting lounge, amazi More

by Ramalloeileeneileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

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