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Mercedes-Benz of Plano
Plano, TX
2,134 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,134 reviews
May 20, 2022
Once again. Always going above and beyond in the service department, especially Jay! Ensured even after some technical challenges, that I was still being taken c Always going above and beyond in the service department, especially Jay! Ensured even after some technical challenges, that I was still being taken care of. More
by billp
Employees Worked With
Jay
May 20, 2022
Amazing service highly professional and courteous. Jeff Quimsby my service advisor extended exceptional service efficiently. I am very satisfied. Jeff Quimsby my service advisor extended exceptional service efficiently. I am very satisfied. More
by Alex
Employees Worked With
May 20, 2022
Connor and his team did an outstanding job. The efficiency,expertise, and commitment to customer excellence are the reason why I will recommend any Mercedes owner to the location. The efficiency,expertise, and commitment to customer excellence are the reason why I will recommend any Mercedes owner to the location. More
by Catherine.cat.kim
Employees Worked With
Connor Vandennieuwenhof
May 19, 2022
Great service in timely manner, and very friendly staff, I already told everyone I know that own a mercedez or want a mercedez, that this dealership it's the place to go to, the service is great. No long wa I already told everyone I know that own a mercedez or want a mercedez, that this dealership it's the place to go to, the service is great. No long wait (I really liked that by the way) as soon as you enter the service area, before you get out of your car somebody is already approaching to ask if you need help. Very professional. More
by Rosemary V.
Employees Worked With
Stephen,Walston
May 19, 2022
My service is always outstanding. I own a Sprinter Van and an ML. The Plano dealership is my go to place for help with vehicle issues as well as routine maintenance. I own a Sprinter Van and an ML. The Plano dealership is my go to place for help with vehicle issues as well as routine maintenance. More
by judithlwilson
Employees Worked With
Mark and Ben
