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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,132 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,132 reviews

May 28, 2022

The staff at the center are very friendly and caring. The quality of service is very satisfying. More

by Kayhong2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Goson Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2022 -

Mercedes-Benz of Plano responded

Kahong2, thank you for sharing 5-stars with us. We're glad to hear our team is friendly and caring! We appreciate your praise. See you next time! Thanks again.

May 27, 2022

Had the tires on hand and they got me in instantly and took care of me. More

by Arthur.gabbidon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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May 27, 2022 -

Mercedes-Benz of Plano responded

Arthur, thank you for noting a 5-star experience! We greatly appreciate your endorsement. We're glad to hear our team got you in quickly and took care of you! See you next time. Take care!

May 27, 2022

Always helpful and organized in their approach to service! Others should watch and learn what good service looks like. The Alto driver service need a little help but likely they are working out the k More

by Jashby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
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May 27, 2022 -

Mercedes-Benz of Plano responded

Jashby, thank you for noting a 5-star experience! We're glad to hear our team is always helpful and organized in our approach to service! We greatly appreciate your endorsement. See you next time. Take care!

May 27, 2022

My service advisor is very detailed and his estimates for service are always accurate. Will continue using this dealership for service. More

by tvezain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
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May 27, 2022 -

Mercedes-Benz of Plano responded

tvezain, thank you for noting a 5-star experience! We're glad to hear your service advisor is very detailed and provides accurate estimates! We greatly appreciate your endorsement. See you next time. Best wishes!

May 27, 2022

My service manager John Berry was excellent kept me informed throughout the entire process. Was timely with communication. More

by SWarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berry
Report | Print
May 27, 2022 -

Mercedes-Benz of Plano responded

Swarren, thank you for noting a 5-star experience! We're glad to hear John Berry was excellent and kept you informed! We greatly appreciate your endorsement. See you next time. Thanks again!

May 27, 2022

Excellent service! Jay Henderson is the best! Very happy with the service that was done on our car! More

by OGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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May 28, 2022 -

Mercedes-Benz of Plano responded

OGT, thank you for sharing 5-stars with us. We're glad to hear Jay Henderson is the best and you're happy with the service we provided! We appreciate your praise. See you next time! Best wishes

May 27, 2022

Love Mercedes-Benz of Plano! Even if my next car is not a Mercedes, I would still purchase from Mercedes-Benz of Plano. Their commitment to exceptional customer service, professi More

by Mercedes Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berry
Report | Print
May 28, 2022 -

Mercedes-Benz of Plano responded

Mercedes, thank you for sharing 5-stars with us. We appreciate your praise. We're glad to hear you appreciate our team's commitment to customer service, professionalism, and quality care! See you next time! Best wishes!

May 27, 2022

Todd was very knowledgeable and helpful salesman. Mark Cobb is the best service rep I have ever had. In this time of supply chain shortages and personnel problems MB Plano still works to satisfy its More

by Dlm1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cobb, service
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May 27, 2022 -

Mercedes-Benz of Plano responded

Dlm1031, thank you for noting a 5-star experience! We're glad to hear Todd is knowledgeable and helpful and Mark Cobb is the best service representative you've had! We greatly appreciate your endorsement. See you next time. Take care!

May 26, 2022

Very pleased with my service experience. Was kept informed as to the progress of the repairs and associated cost. Received my vehicle completely repaired as promised. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berry
Report | Print
May 26, 2022 -

Mercedes-Benz of Plano responded

Ed, thank you for noting a 5-star experience! We're glad to hear our team kept you informed and you received your vehicle completely repaired as promised! We greatly appreciate your endorsement. See you next time. Thanks again!

May 26, 2022

Took my car in for maintenance checks and state inspection! Vist went well, everyone was very professional and friendly! More

by mjbteach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner
Report | Print
May 27, 2022 -

Mercedes-Benz of Plano responded

mjbteach, thank you for noting a 5-star experience! We're glad to hear your visit went well and our team was professional and friendly! We greatly appreciate your endorsement. See you next time. Thanks again!

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