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Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,136 reviews
June 07, 2022
Very satisfied with services rendered. I am extremely grateful to Jay Henderson who always takes care of my car services , very professional, extremely helpful & makes my trip to MB servi I am extremely grateful to Jay Henderson who always takes care of my car services , very professional, extremely helpful & makes my trip to MB service dept enjoyable despite of the wait however long the service is. They have a very clean & nice waiting room area & also have beverages, snacks for any clients. I strongly recommend to get service of your MB cars to above dealership. More
by lindalou.maxwell
Employees Worked With
Jay Henderson - Service Dept
June 06, 2022
Stephen is a great person to work with while I was dropping my car off for to get service done. dropping my car off for to get service done. More
by Ticythnia Howard
Employees Worked With
June 06, 2022
My appointment was on time, and my ride share with Alto was just a few minutes away. The service went as expected and my car was returned to me in pristine condition. I appreciate MB - Plano’s respect of was just a few minutes away. The service went as expected and my car was returned to me in pristine condition. I appreciate MB - Plano’s respect of my time constraints and keeping my car in perfect condition. More
by Cyndi Braun
Employees Worked With
John in Service
June 06, 2022
I was able to drop my car off and get work done at the dealership while waiting. Mr. Garcia was very helpful and thorough with the maintenance of the vehicle. My car was cleaned and ready before expected. dealership while waiting. Mr. Garcia was very helpful and thorough with the maintenance of the vehicle. My car was cleaned and ready before expected. More
by sclass1996
Employees Worked With
Eli Garcia
June 05, 2022
Zachary was easily the best service associate I have ever worked with. An excellent addition to the team of young professionals at Mercedes-Benz . Thanks for great service, as it is increasingly difficult to worked with. An excellent addition to the team of young professionals at Mercedes-Benz . Thanks for great service, as it is increasingly difficult to come by these days. More
by daltonb88
Employees Worked With
Zachary (Service Advisor)
