Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,136 reviews
June 10, 2022
Mr Henley is always attentive to needs of his clients and does a superb job of meeting those needs in terms of communications with them a out the status of the car and costs of service. does a superb job of meeting those needs in terms of communications with them a out the status of the car and costs of service. More
by Jrickman
Employees Worked With
Service
June 10, 2022
First time having service here. It was a lovely experience. Super clean & welcoming facility from the drive up till the finish. Great service & nice detail on my wash. Great way to It was a lovely experience. Super clean & welcoming facility from the drive up till the finish. Great service & nice detail on my wash. Great way to start off the weekend. More
by Alleycat68
June 09, 2022
Excellent service from sales to finance to the explanation of the features on my new car. explanation of the features on my new car. More
by gbrownsugar
June 09, 2022
Nice dealership with a great service staff. I would like them to have more new inventory to look at. I would like them to have more new inventory to look at. More
by Steven.clynch
June 09, 2022
Sabrina kept me informed clear through the ordering process. Even sent a video when my car arrived. Aly was great with the final service details! process. Even sent a video when my car arrived. Aly was great with the final service details! More
by Hferguson
Employees Worked With
Aly, Sabrina Ozminkowski
June 09, 2022
My recent experience made a MB Plano customer of me for life. I will absolutely be buying my next vehicle from MB Plano entirely because of Eric and how the team and the customer service I received. Anoth life. I will absolutely be buying my next vehicle from MB Plano entirely because of Eric and how the team and the customer service I received. Another dealer had messed up my car by using after market parts and the MB Plano team caught and fixed the problem for me before it turned into a catastrophe. From the communication to the timeliness and the quality of the work - I could not be more pleased. More
by LacyMac757
Employees Worked With
Eric Alejandrez and several porters
June 09, 2022
Welcoming and efficient service. I was able to work in a private office while waiting for car service. Additional work recommended but not pushy I was able to work in a private office while waiting for car service. Additional work recommended but not pushy More
by Susan Potter
Employees Worked With
Mark Henley
