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Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,136 reviews
June 15, 2022
Great customer service. I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in for window tint on new vehicle and as always they educate you on their products. I did not feel like I was sold any extras they’re very straight forward (pros and cons). More
by carrie knabe
June 14, 2022
MB Plano is a Great location for the service. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly. Their communications / followup was pretty Good and they were able to get a loaner car arranged quickly. More
by vnpkumar
Employees Worked With
Eric
June 14, 2022
Their team went over and beyond to make me a satisfied customer. Very professional and considerate anytime I go in. Thank you customer. Very professional and considerate anytime I go in. Thank you More
by Iris N
June 11, 2022
Meecedes Benz of Plano is a clean and professional environment. My attendant, Mr. Glenn Manther, kept me promptly informed on the work progress. I have been a faithful and satisfied customer of MB Pla environment. My attendant, Mr. Glenn Manther, kept me promptly informed on the work progress. I have been a faithful and satisfied customer of MB Plano since 2010. More
by Omah
Employees Worked With
Glenn Manther
June 11, 2022
Smooth as silk! Jay greeted me, notedmyneeds, got me a loan car, called me when finished. Jay greeted me, notedmyneeds, got me a loan car, called me when finished. More
by bjkathywallace
June 10, 2022
I would like to say that J. Henderson is the reason people enjoy working with your service department. I have now worked with him twice. He is understanding, he is patient but h Henderson is the reason people enjoy working with your service department. I have now worked with him twice. He is understanding, he is patient but he is also persistent. My car was broken into over a week ago and from the moment I brought it in, J. coordinated with me, my husband and my insurers to give me peace of mind and a quick turnaround and repair for my vehicle. With all the stress of everyday life plus these unexpected issues, it's people like J. who help you feel settled and heard and the reason I come to your dealership for service. More
by Karla_marquez
Employees Worked With
Jay Henderson
