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Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,136 reviews
July 06, 2022
We have never been disappointed in our service from Aly! He always makes sure that all our concerns are addressed and taken care of in a very professional and efficient manner! Greatest service technician e He always makes sure that all our concerns are addressed and taken care of in a very professional and efficient manner! Greatest service technician ever! More
by Avey DeVine
Employees Worked With
Alykhan Lalani
July 06, 2022
I highly recommend Mercedes-Benz of Plano and especially salesperson, Eric Lu. He was professional and made my purchase a pleasant, stress-free experience. Thank you! salesperson, Eric Lu. He was professional and made my purchase a pleasant, stress-free experience. Thank you! More
by Laura G
Employees Worked With
July 06, 2022
Red carpet, first rate customer service from calling to schedule my car services coming due, going on two years, to five star service from walk-in care when my Mercedes indicated a brake light was out. The schedule my car services coming due, going on two years, to five star service from walk-in care when my Mercedes indicated a brake light was out. The team at Mercedes Benz Plano is the best. Look forward to the excellent care for years to come! More
by Michelle Barnard
Employees Worked With
Eli Garcia, Ray Cordero
July 06, 2022
I am new to the area and Mercedes-Benz of Plano was very welcoming, informative and accommodating. I am happy to know I have a dealership close by that I can trust. welcoming, informative and accommodating. I am happy to know I have a dealership close by that I can trust. More
by Lpremo53
Employees Worked With
July 04, 2022
Todd was excellent in explaining all the necessary details and was very professional. Todd constantly checked in with us to provide updates as necessary, which was great. details and was very professional. Todd constantly checked in with us to provide updates as necessary, which was great. More
by RSD
Employees Worked With
July 03, 2022
Professional staff and service along with easy purchasing process and selection of vehicles. I’ll definitely come back again. process and selection of vehicles. I’ll definitely come back again. More
by Matthew
Employees Worked With
July 02, 2022
just got car out of service and the AC is not working with 3 young kids this is unbearable and service and they said we can drop the car off but not loaners available until July 14th. . with 3 young kids this is unbearable and service and they said we can drop the car off but not loaners available until July 14th. . More
by Heather Ross
Employees Worked With
Kristy in Service
