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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,082 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,082 reviews

February 05, 2025

Big thanks to Jay a technician guy! His patience and professionalism is the best! Thank you! More

by Yehor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Feb 05, 2025 -

Mercedes-Benz of Plano responded

Yehor, thank you for sharing 5-stars and noting Jay is a patient and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

I have worked with Marc for years and he always is about customer service. Excellent representative of what Plano Mercedes continues to strive for in being a top dealership. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Henley
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Feb 05, 2025 -

Mercedes-Benz of Plano responded

George, thank you for sharing 5-stars and noting Marc is wonderful to work with and provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

I'm been working with Patrick Garcia. He has been wonderful. Patrick keeps me up to date on the status of my vehicle service. Patrick makes it easy to make appointments. It feels good to More

by Ronafavreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
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Feb 05, 2025 -

Mercedes-Benz of Plano responded

Ronafavreau, thank you for sharing 5-stars and noting Patrick keeps you informed throughout your service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

MB plano service department, in particular, Eli, have never let me down! Knowledgeable , responsive and do excellent work and go to bat for the customer. Would recommend Eli to any MB owner! More

by kmb71268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli- Service
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Feb 05, 2025 -

Mercedes-Benz of Plano responded

kmb71268, thank you for sharing 5-stars! We're happy to hear Eli is knowledgeable and responsive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

I have only experienced exceptional service and Aly as a service professional has been amazing. Great work and communication is very hard to find these days. It makes me only want to drive Mercedes. More

by Mike C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

Mike, thank you for sharing 5-stars! We're happy to hear Aly is a great communicator! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 04, 2025

Our experience at Mercedes Benz in Plano was easy and hassle-free. We appreciate David Lacroix taking good care of us the entire time. Probably the fastest car buying experience we have ever had! More

by Vally_martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David LaCroix III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Mercedes-Benz of Plano responded

Vally_martin, thank you for sharing 5-stars and noting your time with David in sales! Congrats on your new car. We appreciate your endorsement noting a timely experience and we look forward to serving you additionally in the future. Thanks again!

February 04, 2025

Amazing dealership with exceptional customer service. My advisor always thoroughly explains everything and makes sure I’m taken care of and happy. More

by ashleyharis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
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Feb 04, 2025 -

Mercedes-Benz of Plano responded

ashleyharis22, thank you for sharing 5-stars! We're glad to hear our team is amazing and provides exceptional customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 04, 2025

Always take a good care of their customers and the vehicle! Provide quality service! Thank you! More

by genet6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Feb 04, 2025 -

Mercedes-Benz of Plano responded

genet6412, thank you for sharing 5-stars! We're glad to hear our team always provides quality service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 04, 2025

Patrick Garcia is a trusted advisor and true professional. He keeps us loyal to Mercedes! More

by byronmcnaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
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Feb 04, 2025 -

Mercedes-Benz of Plano responded

byronmcnaught, thank you for sharing 5-stars! We're glad to hear Patrick is professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 04, 2025

Top notch service from setting appointments, check in, amazing waiting room, valet services and checkout. Love the service guys. Always have a smile to share. Luis, my service man is always available and More

by jack.coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service dept
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Feb 05, 2025 -

Mercedes-Benz of Plano responded

Jack.coleman, thank you for sharing 5-stars and noting our smiling service staff and ammenities! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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