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Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,136 reviews
July 12, 2022
Excellent timely service provided even without any appointment, for a battery issue that was remediated by replacing the battery and the team also did some software upgrades at the same time. Thank y appointment, for a battery issue that was remediated by replacing the battery and the team also did some software upgrades at the same time. Thank you MB of Plano More
by Ngeoffrey
Employees Worked With
Elli Garcia
July 12, 2022
I had called the service department for an appointment. It was scheduled for 5 days later. Luckily I am retired. But the service was quick and efficient. Thank you service department and Patrick my co It was scheduled for 5 days later. Luckily I am retired. But the service was quick and efficient. Thank you service department and Patrick my contact. He took over for Zach, as he is on vacation. More
by Vlahosdo
Employees Worked With
Patrick from service
July 11, 2022
Poor service and lengthiness of the service. Keep bringing back the car for the same problems over and over again. Each time they said either the problem was fixed or couldn’t find any problems. Keep bringing back the car for the same problems over and over again. Each time they said either the problem was fixed or couldn’t find any problems. Very hard to get a hold of the service advisor. They don’t honor the extended warranty. So, just don’t waste your money and get a cheap Japanese car. More
by Mojy
Employees Worked With
July 08, 2022
This is my 2nd Benz with this dealership and they've been awesome everytime. The brand of car matters, but the service department can make or break it. Super accommodating, but more importantly, they do wha awesome everytime. The brand of car matters, but the service department can make or break it. Super accommodating, but more importantly, they do what they say and are honest with you the whole way. More
by rpc411
Employees Worked With
Morgan
