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Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,136 reviews
July 31, 2022
This Mercedes Benz of Plano, is a rude place that I wouldn't want to have a business with. No one helped us to find the car. We stood there for a very long time. Eddie Ashrafi ignored and didn't want t wouldn't want to have a business with. No one helped us to find the car. We stood there for a very long time. Eddie Ashrafi ignored and didn't want to help us. Still trying to find out the "punk and xxxxxx bag" front desk's name who arrogantly walked away without helping us. I wouldn't want to have any business with this place. RUN ASAP! More
by bimeixari192224+1
July 30, 2022
Amazing staff Darrin and Taylor and Alex are class acts Made the experience a great day and make you feel like family Made the experience a great day and make you feel like family More
by Cody
July 30, 2022
Excellent experience with the dealership. Darren Made sure we are well informed and loved the entire experience. Darren Made sure we are well informed and loved the entire experience. More
by Sam
Employees Worked With
July 30, 2022
Very friendly and professional staff from the receptionist all the way up to the managers. receptionist all the way up to the managers. More
by aperez
Employees Worked With
July 29, 2022
Thank you Mike L- service advisor and Hector-service tech for being so easy to work with, and finally figuring out what was wrong with my car and getting it fixed ASAP! And keeping me updated!! for being so easy to work with, and finally figuring out what was wrong with my car and getting it fixed ASAP! And keeping me updated!! More
by Cassidy
July 29, 2022
Jerome made my experience great. He was polite, quick, and a straight shooter. He worked with me on a small concession and got the job done from start to finish in under 3 hours. He was polite, quick, and a straight shooter. He worked with me on a small concession and got the job done from start to finish in under 3 hours. I love my new car and will recommend anyone to see Jerome and this dealership. He is the best salesman that I have came across shopping for a new vehicle. More
by Brian Smitherman
Employees Worked With
Jerome Johnson
