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Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,136 reviews
August 03, 2022
Brandon was great--on top of everything. Minor glitch on the service end but handled well. Minor glitch on the service end but handled well. More
by joannna.m
Employees Worked With
August 03, 2022
Darren shin was excellent. Very helpful throughout the buying process. The whole buying process went very smoothly Very helpful throughout the buying process. The whole buying process went very smoothly More
by Pallab
August 02, 2022
Very nice dealership. Our salesman Lawrence was very knowledgeable about the car we were purchasing. He was very nice and helpful through the buying process. No haggling i Our salesman Lawrence was very knowledgeable about the car we were purchasing. He was very nice and helpful through the buying process. No haggling involved. Would like a better snack selection at the snackbar. More
by Edgar
August 02, 2022
My service advisor Zach was very informative, professional and easy to work with. Thank you Zach for your courtesy and professionalism at all times. professional and easy to work with. Thank you Zach for your courtesy and professionalism at all times. More
by ms.texas2010
Employees Worked With
Zach Vunk
August 02, 2022
Fast service. Nice waiting area. Been going to this dealership since the ‘90s when they were still in a different location. Nice waiting area. Been going to this dealership since the ‘90s when they were still in a different location. More
by Benzowneralways
Employees Worked With
Marc Henley
August 01, 2022
This is one of the best dealerships I’ve had the pleasure to work with. No pressuring to sell you something you don’t need. Very respectful of your choice and time. to work with. No pressuring to sell you something you don’t need. Very respectful of your choice and time. More
by larsondydell
Employees Worked With
July 31, 2022
Love this dealership. Mr Stephen R and Ali are exceptional to work with. Any time I have an issue they resolve it without a problem. If you are as particular about your ve Mr Stephen R and Ali are exceptional to work with. Any time I have an issue they resolve it without a problem. If you are as particular about your vehicle as I am, I would highly recommend Ali as your service advisor. The rest of the staff is very helpful as well More
by Mahesh(Mike) R
Employees Worked With
Stephen R, Ali
