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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,081 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,081 reviews

February 07, 2025

Excellent service, great clean facility perfectly trained personnel very good communication with service and salespeople More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Mercedes-Benz of Plano responded

Vladimir, thank you for sharing 5-stars and noting our excellent service, clean facility and trained personnel! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

The atmosphere there was awesome and I was taking care of in a timely manner. More

by LaQuitta Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in finance
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

LaQuitta, thank you for sharing 5-stars and noting the awesome atmosphere! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

The selecting a car process went smoothly and quite fast. The sales representative, Steven Moore was very pleasant and getting the right car for me was painless. More

by Only4delia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

Only4delia, thank you for sharing 5-stars and noting Stephen was pleasant to work with and provided a painless experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

Very Professional, experienced and courteous experience. Do consider them when in market for a new Mercedes or for servicing your car. More

by Fez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in service, 5 star service asvisor.
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

Fez, thank you for sharing 5-stars and noting a professional experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

The second time I brought my car in for the same issue they did a good job. More

by jcintex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

jcintex, thank you for sharing 5-stars and noting a good service experience with Patrick! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

This was the greatest service I was ever welcomed with. From Serge the sales Agent to the financial managers Justin and Joel, the attention to details and responses to my questions were to the point. Alrea More

by mitraci2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge Ouedraogo
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

mitraci2002, thank you for sharing 5-stars! We're glad to hear Serge, Justin, Joel and the rest of our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 06, 2025

I had a great experience working with Luis for service and I will definitely be coming to Mercedes of Plano in the future More

by adrianrhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

adrianrhodge, thank you for sharing 5-stars! We're glad to hear Luis provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 06, 2025

Great service wk offered here at Mercedes of Plano. Eli is very professional and knowledgeable. Great sense of humor and he Explained all your services very Thoroughly. Thank you keep offering that exc More

by Arodriguez777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Garcia. All the stars to this guy. Great employee you all have.
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

Arodriguez777, thank you for sharing 5-stars! We're glad to hear Eli is professional and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

Patrick is always professional, polite and as efficient as possible in expediting the work I need to have done on my car. More

by ltgalliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service Department
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Feb 07, 2025 -

Mercedes-Benz of Plano responded

Itgalliano, thank you for sharing 5-stars and noting Patrick is always profession, polite and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

Big thanks to Jay a technician guy! His patience and professionalism is the best! Thank you! More

by Yehor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Feb 05, 2025 -

Mercedes-Benz of Plano responded

Yehor, thank you for sharing 5-stars and noting Jay is a patient and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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