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Mercedes-Benz of Plano

Plano, TX

4.8
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,136 reviews

August 05, 2022

Awesome team that delivers on time and helps work around your schedule. I would highly recommend More

by Scandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Bunton
Aug 06, 2022 -

Mercedes-Benz of Plano responded

Scandy, thank you for your 5-stars and mention of working with Taylor in sales. We love hearing he worked around your schedule. Thanks for your feedback! We look forward to serving you additionally next time. Take care,

August 05, 2022

The service is quick and excellent. I would like to recommend Mr. Shin to my friends. More

by klee1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Mercedes-Benz of Plano responded

Klee1114, thank you for your 5-stars and mention of quick and excellent service. We appreciate your feedback regarding working with Mr. Shin and look forward to serving you additionally next time. Take care!

August 04, 2022

I have never purchased a Mercedes Benz before. The service was excellent very glad inchoate the MBPLANO dealership. The staff was very nice and respectful. More

by larsondydell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Mercedes-Benz of Plano responded

larsondydell, thank you for your 5-stars. We're happy to hear our team is respectful and nice! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 04, 2022

I appreciated David’s professionalism and help in purchasing my car. He was helpful in following me through the process with my trade-in, and the completion of the purchase. I also appreciated the h More

by Lankford001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaCroix III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Plano responded

Lankford001, thank you for sharing praise regarding David's professionalism and Ella's patience in helping with technology. We greatly appreciate your 5-stars and pleased to hear our team did a great job. See you on your next visit. Thanks again!

August 03, 2022

Good service and feedback on how car was doing. No pressure to do maintainance not really required. More

by Arnietarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Aug 03, 2022 -

Mercedes-Benz of Plano responded

Arnietarnold, thank you for your 5-stars. We're glad to hear our team provided good service and feedback without pressure! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 03, 2022

Professional and easy to work with. Tony is a class act and makes every transaction a great experience. More

by Ortegajames94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ortega
Aug 03, 2022 -

Mercedes-Benz of Plano responded

Ortegajames94, thank you for your 5-stars. We're glad to hear Tony is a class act and made you transaction a great experience! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 03, 2022

From the moment I drove into the Service Department I felt welcome. Thanks to the team..especially Morgan! More

by marrlulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan was very cordial and helpful. She kept me updated on the progress of my service request.
Aug 03, 2022 -

Mercedes-Benz of Plano responded

marrlulu, thank you for your 5-stars. We're glad to hear Morgan and the rest of our team made you feel welcome! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 03, 2022

I was very happy to have a less expensive alternative suggested. I had a damaged wheel and they repaired it instead of replacing which saved me $1000. It was completed from arriva to pickup in less tha More

by Brad F350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - Eli
Aug 04, 2022 -

Mercedes-Benz of Plano responded

Brad, thank you for sharing 5-star praise regrading working with Eli in service. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

August 03, 2022

Everything was great, they let me know how long it would take and was on time More

by juliana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELy
Aug 04, 2022 -

Mercedes-Benz of Plano responded

Juliana, thank you for sharing 5-star praise and menton of a timely experience. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Best wishes!

August 03, 2022

Patrick did a fabulous job! Highly recommend. He will be the first person I call next time I have an issue with my Mercedes! More

by Eric Ressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 04, 2022 -

Mercedes-Benz of Plano responded

Eric, thank you for sharing 5-star praise and noting a fabulous job with Eric. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

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