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Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,136 reviews
August 07, 2022
Fast and good service. Did good gob with my vehicle. Would recommend to family and friends Did good gob with my vehicle. Would recommend to family and friends More
by eltontross
Employees Worked With
August 06, 2022
an excellent job, very attentive people, and they helped all my questions, the person who helped me was very respectful and kind. all my questions, the person who helped me was very respectful and kind. More
by Rockyjr18
Employees Worked With
August 06, 2022
MB of Plano figured out my “noise” problem on my first visit when other service centers couldn’t. I also love the new text communication to promptly know recommended and optional work the car needs giving visit when other service centers couldn’t. I also love the new text communication to promptly know recommended and optional work the car needs giving you options of what to complete that trip. Enjoyed visiting with service rep Mike L. too. More
by DWM
Employees Worked With
Mike Ludic
August 06, 2022
My service advisor is Jorge. My car needed extensive work with engine and we were using my extended third-party warranty he was able to communicate with them on a timely manner a My car needed extensive work with engine and we were using my extended third-party warranty he was able to communicate with them on a timely manner and make sure my car got fixed properly and communicated with me at every step of the way it was such an amazing experience to be honest refreshing More
by akif.dfw
Employees Worked With
Service
August 06, 2022
Best place I called and they gave me stand by service appointment. Even they were busy but got me right in before my road trip Special thanks to service team. appointment. Even they were busy but got me right in before my road trip Special thanks to service team. More
by Gurjinder Singh
Employees Worked With
Patric
August 05, 2022
For a change this is one of the best experiences with MB PLANO! Mike was very professional and kept his time for the appointment, helped me answering all questions. He kept in communication with me through PLANO! Mike was very professional and kept his time for the appointment, helped me answering all questions. He kept in communication with me throughout! More
by bharathy.sundaram
Employees Worked With
Mike
