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Mercedes-Benz of Plano

Plano, TX

4.8
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,136 reviews

August 11, 2022

My service advisor George is very helpful. And the technician that worked on my car last time was very knowledgeable and is very good at his job More

by Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service advisor George is very helpful.
Aug 12, 2022 -

Mercedes-Benz of Plano responded

Parker, thank you for your 5-stars. We're happy to hear George is helpful! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 10, 2022

This was my first time using the Alto courtesy shuttle service when my car is being serviced. I was very impressed. More

by Monica
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 10, 2022 -

Mercedes-Benz of Plano responded

Monica, thank you for your 5-stars. We're pleased to hear you were impressed with the Alto courtesy shuttle service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 10, 2022

I would definitely buy from Darren Shin again. Great guy / very laid back. Helped me purchase the perfect car and made the whole experience enjoyable. If anyone cares to look at these reviews, ple More

by Nix K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of Plano responded

Nix, thank you for your 5-stars. We're happy to hear Darren Shin made your whole experience enjoyable and helped you purchase the perfect car! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 10, 2022

Yes, Darren is an exceptional salesperson. Very knowledgeable about Mercedes, financing, leases, and trade-in's. We felt he had our best interest in mind to ensure it was the right fit for us More

by Delia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of Plano responded

Delia, thank you for your 5-stars. We're glad to hear Darren is exceptional and earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 10, 2022

It was my first visit to the dealership and found it efficient, clean and professional. More

by Jackie Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli in service
Aug 10, 2022 -

Mercedes-Benz of Plano responded

Jackie, thank you for your 5-stars. We're glad to hear our team was efficient and professional! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 10, 2022

My experience at this dealership was excellent from the moment I walked in the door until I drove out with my vehicle! In addition, my salesperson has reached out to me after the purchase to make sure I am More

by Queen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosas, Kaelon Burks
Aug 11, 2022 -

Mercedes-Benz of Plano responded

Queen, thank you for your 5-stars. We're glad to hear our team provided an excellent experience! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 09, 2022

I can’t say enough about service advisor, mr Alykhan Lalani. He is an outstanding person and goes above and beyond call of duty. Thank You Alykhan. More

by Hedayat Saadat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lalani, Alykhan
Aug 09, 2022 -

Mercedes-Benz of Plano responded

Hedayat, thank you for your 5-stars. We're pleased to hear Alykhan Lalani is outstanding and goes above and beyond! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 09, 2022

Mercedes’ benz of Plano fixed the vibrations on my wheels. My Mercedes’ GLS drives so smoothly now. I highly recommend them. More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
Aug 10, 2022 -

Mercedes-Benz of Plano responded

Charles, thank you for your 5-stars. We're glad to hear our team fixed the vibrations and earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 08, 2022

Exceptionally clean showroom with large inventory and great service end-to-end the entire way from sales through the finance department More

by Matthewbwedge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandro Alvarez, Alex Rosas
Aug 08, 2022 -

Mercedes-Benz of Plano responded

Matthew, thank you for your 5-stars. We're pleased to hear our showroom is exceptionally clean and our team provides great service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 08, 2022

Great costumer service - from beginning to end. I specially liked the time taken to explain the services needed. Glenn Manthet is great. More

by JRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
Aug 08, 2022 -

Mercedes-Benz of Plano responded

JRR, thank you for your 5-stars. We're pleased to hear Glenn Manthet and the rest of our team provided great customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

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