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Mercedes-Benz of Plano
Plano, TX
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,136 reviews
August 15, 2022
All is working good. Sales through service. Will buy and service my next Mercedes with you. Wish you could train the dealership closer to uptown to do the same. Chuckle Sales through service. Will buy and service my next Mercedes with you. Wish you could train the dealership closer to uptown to do the same. Chuckle. More
by Gstoner
Employees Worked With
Tony Ortega is the best
August 13, 2022
Dealership communication was good, coverage by extended warranty was low. Cost was high and I was surprised that a failed oil seal could cause a $13,000 repair. All said, my car is responding well to its warranty was low. Cost was high and I was surprised that a failed oil seal could cause a $13,000 repair. All said, my car is responding well to its treatment. More
by TMc
Employees Worked With
Marc Henly, Service Advisor
August 13, 2022
The salesman (David) was very friendly, charming, professional, and very knowledgeable. The vehicle was delivered with a full tank of gas and spotless clean. professional, and very knowledgeable. The vehicle was delivered with a full tank of gas and spotless clean. More
by Adam.sahyouni
August 13, 2022
Very pleasant experience. Everything was done on time. Would Definitely recommend Mercedes Benz of Plano Everything was done on time. Would Definitely recommend Mercedes Benz of Plano More
by rusty
Employees Worked With
August 12, 2022
We have never really enjoyed going to the dealership. We've bought many cars and Darren Shin was, by far, the most incredible salesman we've ever dealt with. He made us feel comfortable, really listened We've bought many cars and Darren Shin was, by far, the most incredible salesman we've ever dealt with. He made us feel comfortable, really listened to us, was incredibly transparent, informative, and went above and beyond to make this the spectacular experience that it was! We will definitely be coming back to him for any future purchases. Huge thank you to him. I love my new Benz!!! More
by Diamondjc78
Employees Worked With
August 12, 2022
Very satisfied with your service department. I would have preferred more education on this very advanced technology on EQS, to help me be more comfortable in enjoying this car. There was inad I would have preferred more education on this very advanced technology on EQS, to help me be more comfortable in enjoying this car. There was inadequate information given to me about the charging system/ cable. I still don’t know that if there is any problem with the charging unit, where should I go or whome to contact ! More
by drmimughal
Employees Worked With
Zach
August 12, 2022
Morgan was so friendly & helpful. She kept me informed the whole time. My car was finished in 1 day. Definitely will ask for Morgan from now on. She kept me informed the whole time. My car was finished in 1 day. Definitely will ask for Morgan from now on. More
by ajwathen1
Employees Worked With
Morgan
August 12, 2022
The experience at this location was seamless. Taylor was an awesome sales person. Will recommend him over and over again. Thank you Mercedes Benz of Plano. Taylor was an awesome sales person. Will recommend him over and over again. Thank you Mercedes Benz of Plano. More
by Maryakinwale09
Employees Worked With
