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Mercedes-Benz of Plano
Plano, TX
1,798 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,798 reviews
April 30, 2022
The service managers and staff are very thorough and personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. More
by lisalrb8
Employees Worked With
Other Employees :
Ricky Williams, Sabrina Ozminkowski
Helpful April 29, 2022
From the moment we walked into service center and met our advisor Chad we felt completely cared for! Our Sprinter was in and out in a very timely manner. We will definitely return for future service! advisor Chad we felt completely cared for! Our Sprinter was in and out in a very timely manner. We will definitely return for future service! More
by Chris
Employees Worked With
Chad
April 29, 2022
Mercedes Benz of Plano is an absolute gem! Zach Vunk, Service Advisor, is always fully accommodating to my needs! I absolutely love my CLS 450 that I purchased here! I have never received such Zach Vunk, Service Advisor, is always fully accommodating to my needs! I absolutely love my CLS 450 that I purchased here! I have never received such top notch customer service and top quality service at a dealership until I came to MB Plano. I recommend Mercedes Benz of Plano to everyone who values genuine customer service and quality work. More
by tessaharrington143
Employees Worked With
Zach Vunk, Service Advisor
April 29, 2022
Incredible service. I previously purchased a car from MB Plano, but had service done at a different MB dealer. MB Plano is my new service center I previously purchased a car from MB Plano, but had service done at a different MB dealer. MB Plano is my new service center More
by Ferris Anthony
Employees Worked With
Eric in service. Dana in sales.
April 29, 2022
Car was ready in 3 hours for all service and they give you a ride home if is a longer service.This approach is really elegant and makes a difference. you a ride home if is a longer service.This approach is really elegant and makes a difference. More
by Oana
April 29, 2022
Darren Shin is a great representative. He answered all our questions and got back to us really quick. He was great at helping us find the vehicle that we wanted and even speeded up the pr He answered all our questions and got back to us really quick. He was great at helping us find the vehicle that we wanted and even speeded up the process . So, We got my car a lot sooner than the anticipated date. Overall, if we would ever purchase another Mercedes Benz, he would be the first one that we contact. We would also refer our friends and families to him. More
by dynastydental
Employees Worked With
