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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,136 reviews

August 17, 2022

My service advisor George is great. He is efficient communicates well and responds in timely fashion More

by Hhennes48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 18, 2022 -

Mercedes-Benz of Plano responded

hhennes48, thank you for your 5-stars. We're glad to hear George is great and communicates efficiently! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 17, 2022

It was great overalls. Thanks to Jeff for his always swift and great work. Thank you More

by Pstha2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Aug 17, 2022 -

Mercedes-Benz of Plano responded

Pstha2005, thank you for your 5-stars. We're pleased to hear Jeff is always swift and does great work! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 17, 2022

Amazing and very cooperative staff Curtis is the best person to work with he is very knowledgeable and also provided best customer service More

by zankruti1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Powers
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Aug 17, 2022 -

Mercedes-Benz of Plano responded

zankruti1980, thank you for your 5-stars. We're pleased to hear Curtis is knowledgeable and provides great customer service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 17, 2022

Had to wait too long for someone to attend us when we dropped off vehicle More

by Purnimapatel0518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Reininger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandro Alvarez
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Aug 17, 2022 -

Mercedes-Benz of Plano responded

Purnimapatel0518, we apologize for the wait and appreciate you letting us know. Thanks your business and you feedback regarding the shortcomings of your recent stop. We look forward to greeting you in a more expedient manner moving forward. Best wishes!

August 16, 2022

I just spoke with you about the the fleet industry. Thank you for your time and informative conversation, Mr. Todd Hartung! Warmly, Rebecca Crabb 214-552-1408 More

by Rebeccacrabb17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2022 -

Mercedes-Benz of Plano responded

Rebeccacrabb17, thank you for your 5-stars. We're glad to hear Todd Hartung was informative! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 16, 2022

The service was great. And I love the WiFi. I was able to work. My car is working perfectly More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy
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Aug 16, 2022 -

Mercedes-Benz of Plano responded

Sandra, thank you for sharing 5-star praise and noting great service and free wifi! We greatly appreciate your endorsement and pleased to hear your vehicle is working perfectly. We look forward to the next opportunity to serve you. Thanks again!

Aug 29, 2022 -

Sandra responded

I love when I get outstanding service.

August 16, 2022

Best place to buy a car great people to work with beautiful building service great More

by patti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon R
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Aug 17, 2022 -

Mercedes-Benz of Plano responded

patti, thank you for your 5-stars. We're happy to hear our team is great to work with and provide great service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 16, 2022

Advisors are consistently courteous, professional and thorough. Communication is also very concise and punctual. Very happy w/ these folks. More

by forrest_boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gleason(sales); Jay Henderson (Service)
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Aug 17, 2022 -

Mercedes-Benz of Plano responded

forrest_boone, thank you for your 5-stars. We're glad to hear our advisors are courteous, professional and thorough! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 15, 2022

Jay Henderson is a great service advisor he informs me of my car needs he makes sure I'm comfortable while I wait and he lets me know my options to what is best for my car which helps me make the best decisi More

by Belinda Sadler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Pickens
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Aug 16, 2022 -

Mercedes-Benz of Plano responded

Belinda, thank you for sharing 5-star praise and noting your experience working with Jay. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

August 15, 2022

I have driven Mercedes for over20 years. Until 2021, my dealership was ALWAYS Park Place. I walked into MB Plano in March 2021 and it has been by far, the best decision. Didn't think I could More

by vanetta.hicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Garzon
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Aug 16, 2022 -

Mercedes-Benz of Plano responded

Vanetta.hicks, thank you for sharing 5-star praise regarding working with Jorge in service. We greatly appreciate your endorsement and pleased to hear that his professionalism shined through. We look forward to the next opportunity to serve you. Take care!

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