Mercedes-Benz of Plano

Bad situation…But MB Plano was great in getting everything resolved in an efficient and timely manner everything resolved in an efficient and timely manner More

Manny Rodriguez , was very knowledgeable, professional ,patient and offer me different solutions to resolve my car issues. He went above and beyond and fixed the car and made my experience pleasant and w ,patient and offer me different solutions to resolve my car issues. He went above and beyond and fixed the car and made my experience pleasant and welcoming. But most importantly, Manny's priority was to repair the car and not it was not about the money. I give Mercedes of Plano 5 Stars and recommend this dealership for your car needs. Manny Rodriguez, again I appreciate your great service and for making a difference in my life! Best regards, A.B. BALDERAS😁 More

Great services from the moment we stepped in. All of our questions were answered in a timely manner. We thought that we had to wait for six months for our vehicle to come in, but our representa All of our questions were answered in a timely manner. We thought that we had to wait for six months for our vehicle to come in, but our representative called and informed us that there was a similar vehicle being delivered in a few weeks. So, we took it. More

The customer service is the best! They always go out of their way to make sure your needs are met and your vehicle is taken care of. I highly recommend Merceds of Plano. They always go out of their way to make sure your needs are met and your vehicle is taken care of. I highly recommend Merceds of Plano. More

Love the meeting rooms in the lobby so that I can easy work and take meetings while my car is getting serviced. The service coordinator was polite, to the point, and made the experience very comfortable. work and take meetings while my car is getting serviced. The service coordinator was polite, to the point, and made the experience very comfortable. I felt that I could trust them. More

The customer service was excellent. They did the Service A on my car and replaced 2 cracked rims. They did an alignment on my vehicle and stopped the rattling on the console. They pu They did the Service A on my car and replaced 2 cracked rims. They did an alignment on my vehicle and stopped the rattling on the console. They put back the ftont black rubber piece that covered the front vent. I am very pleased with their completion of evetything. More

Worst uninformed experience I ever had. I have a call into service manager and no one has responded!! I have a call into service manager and no one has responded!! More

This was my first time and first experience with a Mercedes-Benz dealership(Plano). It was AWESOME. Top tier service and representatives. From my scheduled service to being picked up and dropped off w Mercedes-Benz dealership(Plano). It was AWESOME. Top tier service and representatives. From my scheduled service to being picked up and dropped off with Alto to my sit down with my rep to pay for my services and to discuss the details of what was done and coverages was definitely an experience. I didn't walk up to a window provide my credit card and and in turn get a print out to leave like most places. The experience was personal and I'd definitely recommend Mercedes-Benz Plano to my friends and loved ones!! More

I have been doing business with Mercedes-Benz of Plano for many years and several new automobiles. I have never been disappointed with any aspect of my dealings with these folks and highly recommend for b for many years and several new automobiles. I have never been disappointed with any aspect of my dealings with these folks and highly recommend for both sales and service. They are an outstanding dealership. More

I received a great service and special thanks to Jay . MB Plano was fast and friendly. MB Plano was fast and friendly. More