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Mercedes-Benz of Plano

Plano, TX

4.6
1,796 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 1,796 reviews

May 11, 2022

Waiting area was clean and comfortable. Really appreciate the private office type area for us. Wish the coffee brewer was able to make all that it could. ie: lattes- macchiatos etc .. s More

by Debbim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
May 12, 2022 -

Mercedes-Benz of Plano responded

Debbim, thank you for sharing 5-stars! We're glad to hear our waiting area is clean and comfortable! We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

May 11, 2022

Yes, I have multiple cars I service/ purchased at MBP and have been so blessed to have the very best service advisor, Aly. Thank you MBP for having a service advisor who truly cares, makes you feel comforta More

by Caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alykhan Lalani 10 stars
May 12, 2022 -

Mercedes-Benz of Plano responded

Caroline, thank you for sharing 5-stars! We're glad to hear Aly makes you feel comfortable and is trustworthy! We appreciate your feedback and look forward to serving you additionally next time! Take care!

May 10, 2022

Mike is a new service advisor to us. He was easy to deal with and is a good communicator. Good service like his encourages us to want to do more business with MB of Plano More

by Chrisutah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Mitchell
May 10, 2022 -

Mercedes-Benz of Plano responded

Chrisutah, thank you for sharing 5-star praise! We're glad to hear Mike was easy to deal with and is a good communicator! We appreciate your feedback. See you again next time! Thanks again!

May 10, 2022

My car purchase was informative and easy. Lawrence gave me all the information I needed to make the right decision. More

by annemetters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Mercedes-Benz of Plano responded

annemetters, thank you for sharing 5-stars! We're glad to hear Lawrence gave you all the information you needed to make the right decision! We appreciate your feedback and look forward to serving you additionally next time! Take care!

May 10, 2022

Did the work in a timely and friendly manor. . The car was clean. The loan car was fine. More

by smokeyswenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ludoc was outstanding.
May 11, 2022 -

Mercedes-Benz of Plano responded

smokeyswenson, thank you for sharing kind feedback regarding your experience in service. We're pleased to hear your vehicle was delivered clean that the loan car sufficed your needs. Let us know when we may serve you next. Thanks again!

May 10, 2022

The service was excellent. The car was spotless when returned. Very well pleased. Thank you More

by Loyalowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tepresentatives
May 10, 2022 -

Mercedes-Benz of Plano responded

Loyalowner, thank you for sharing 5-star praise! We're glad to hear our team provided excellent service and that you're pleased! We appreciate your feedback. See you again next time! Best wishes!

May 10, 2022

I was bring my car here They make it fast and simple and Zachary was a big help! More

by Abbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary
May 11, 2022 -

Mercedes-Benz of Plano responded

Abbey, thank you for sharing praise regarding your experience with Zachary in service. We appreciate your feedback regarding our team making service fast and simple. Thank you for taking time to share feedback. See you next time! Thanks again.

May 09, 2022

Communication is key in any relationship and MB of Plano was excellent. Kept me aware of what was being done and when to pick up the car. More

by Lesrookstool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
May 09, 2022 -

Mercedes-Benz of Plano responded

Lesrookstool, thank you for sharing 5-stars! We're happy to hear our team was communicative! We appreciate your feedback and look forward to serving you additionally next time! Take care!

May 09, 2022

Bad situation…But MB Plano was great in getting everything resolved in an efficient and timely manner More

by Patti_hurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly in service
May 10, 2022 -

Mercedes-Benz of Plano responded

Patti_hurst, thank you for sharing 5-stars! We're glad to hear our team was great getting everything resolved in an efficient and timely manner! We appreciate your feedback and look forward to serving you additionally next time! Best wishes!

May 09, 2022

Manny Rodriguez , was very knowledgeable, professional ,patient and offer me different solutions to resolve my car issues. He went above and beyond and fixed the car and made my experience pleasant and w More

by Abalderas7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
May 10, 2022 -

Mercedes-Benz of Plano responded

Abaldera7, thank you for sharing 5-stars! We're glad to hear Manny Rodriguez was knowledgeable and professional! Additionally, thank you for noting Manny's priority was to repair the car and not about the money. We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

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