Mercedes-Benz of Plano

Mercedes Benz of Plano is the best. They take care of you when you need them the most. They go above and beyond to take care of you fixing whatever issues you may have with your car an They take care of you when you need them the most. They go above and beyond to take care of you fixing whatever issues you may have with your car and making sure you always have a way to get around by either providing a loaner or a taxi service. More

Darren Shin was awesome! Darren was very professional and went above and beyond for his clients. Darren also demonstrated his vast knowledge and expertise of the product an Darren was very professional and went above and beyond for his clients. Darren also demonstrated his vast knowledge and expertise of the product and services. Darren Shin is a true brand ambassador for Mercedes-Benz! More

Excellent service and communication from Manny Rodriguez. Car repairs were very professional and car was detailed afterwards. Car repairs were very professional and car was detailed afterwards. More

Steven Rand was very helpful in getting my vehicle in before leaving on travel. Service advisor wasn’t knowledgeable on issue, but problem was promptly addressed with new vehicle. before leaving on travel. Service advisor wasn’t knowledgeable on issue, but problem was promptly addressed with new vehicle. More

This dealership did a good job more than my siblings, if am permitted to say this am permitted to say this More

Marc Henley took very good care of my service. He is knowledgeable and answers all of my questions. He is excellent, and an asset to Mercedes Benz Plano. He is the best. He is knowledgeable and answers all of my questions. He is excellent, and an asset to Mercedes Benz Plano. He is the best. More

Very professional helpful and Ali Lalani a great person who help me in everything I need and all employees are friendly and welcoming too. who help me in everything I need and all employees are friendly and welcoming too. More

Mercedes Benz of Plano services my car quickly and efficiently with quality and hospitality. Thank you. efficiently with quality and hospitality. Thank you. More

My visit this time was remarkable. I was able to learn things about my car. John Berry took great care with me and took the time to answer my questions. I had told him that if this vis I was able to learn things about my car. John Berry took great care with me and took the time to answer my questions. I had told him that if this visit went anything like the last visit when I was there, I was not coming back. But he restored my faith in Mercedes-Benz again. Not like last time where the people were mean and not helpful and did not want to talk with you. You need more people like John Berry. More

The service was excellent but the pricing was still kind of high. No loan car was offered if so, I was told there wasn’t one available. It’s so frustrating coz I had no car to go for my errands during those of high. No loan car was offered if so, I was told there wasn’t one available. It’s so frustrating coz I had no car to go for my errands during those days the car was in the dealer shop. It took for several days four days. That’s a lot of days without my vehicle. I was so frustrated. More