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Mercedes-Benz of Plano
Plano, TX
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,137 reviews
September 02, 2022
Very professional and thorough detailed friendly overall a very pleasant experience would recommend friends your dealership a very pleasant experience would recommend friends your dealership More
by mjeddy
Employees Worked With
September 01, 2022
Todd was great. The experience buying with him was much better than I anticipated and better than I have received at other dealerships. No pressure just facts and in The experience buying with him was much better than I anticipated and better than I have received at other dealerships. No pressure just facts and information. More
by BMiller
Employees Worked With
September 01, 2022
This dealership has the most friendly staff. But they could use a better snack bar though. Overall great experience and I’m in love with my new car! But they could use a better snack bar though. Overall great experience and I’m in love with my new car! More
by leisel.spivey7
September 01, 2022
Dealer performed a recall for mercedes. Car did not run correctly when it was done. Returned to get it repaired. They finally got it running then knocked the head washer off. Very poor serv Car did not run correctly when it was done. Returned to get it repaired. They finally got it running then knocked the head washer off. Very poor service. No loaner car . I like mercedes but will not return More
by delka-repair
Employees Worked With
Mark henry
September 01, 2022
Jay Henderson is a rockstar and the whole service department is very accommodating! They provide me with a shuttle every time and their communication and technology to keep you updated along the way department is very accommodating! They provide me with a shuttle every time and their communication and technology to keep you updated along the way is top notch. More
by Codycarson817
Employees Worked With
Jay Henderson
September 01, 2022
This the best Mercedes service center in town and Aly is their best service advisor. highly recommned to have your car serviced at this dealership. their best service advisor. highly recommned to have your car serviced at this dealership. More
by jopin
Employees Worked With
Aly Lalani
September 01, 2022
It had been a long time since I went thru the process of purchasing a vehicle. David was great about explaining the process, setting the expectations and helping me find my perfect car. The financing pi purchasing a vehicle. David was great about explaining the process, setting the expectations and helping me find my perfect car. The financing piece was also a breeze. Overall I had a great expetience. More
by Brenda Morelli
Employees Worked With
August 31, 2022
This was my first time to get our Mercedes serviced. John Berry did a great job taking care of our needs. Bob was able to reserve me a loaner & schedule my appointment. I now know you have to call ear John Berry did a great job taking care of our needs. Bob was able to reserve me a loaner & schedule my appointment. I now know you have to call early to get a loaner car. I like the fact that everything is sent via text, including your invoice, what needs to be serviced, recommended services, and you also have the ability to pay online prior to picking up the vehicle. More
by Michele
Employees Worked With
John Berry and Bob
