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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,068 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,068 reviews

February 09, 2025

I have been a customer for over 20 years : I appreciate the professionalism & outstanding customer support! More

by maryastrauss4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Mercedes-Benz of Plano responded

maryastrauss4, thank you for sharing 5-stars! We're happy to hear our team is professional and provides outstanding customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 09, 2025

The sale of my new vehicle was a cake. Nick (Finance Mgr) & Joel (Sales Mgr) were both professional & knowledgeable answering all my questions & returning my calls in a timely matter. I h More

by Carmen Tatoulian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
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Feb 09, 2025 -

Mercedes-Benz of Plano responded

Carmen, thank you for sharing 5-stars! We're glad to hear Nick and Joel are professional and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 08, 2025

Great customer service. They helped me out and kept me informed through out the whole process. I came from out of town to purchase my vehicle and everything went smoothly. T More

by Jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goson Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason from the finance department
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Feb 09, 2025 -

Mercedes-Benz of Plano responded

Jennifer, thank you for sharing 5-stars and noting great customer service while shopping with us! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 08, 2025

The team work at your dealership is above and beyond. My service advisor, Marc always knowledgeable and reliable. He very helpful explaining everything in simple terms. More

by ehlambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc service advisor
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Feb 09, 2025 -

Mercedes-Benz of Plano responded

ehlambo, thank you for sharing 5-stars and noting the Marc was knowledgeable and reliable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 07, 2025

So glad I chose to make the switch from ParkPlace. Grateful for the attentiveness and willingness to be proactive in the duplication of my concerns. The check in process was smooth from start to finis More

by Kerri Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Ramos
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Feb 07, 2025 -

Mercedes-Benz of Plano responded

Kerri, thank you for sharing 5-stars and noting that you had a wonderful experience with Chad and Gabriel! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 07, 2025

Excellent facility & professional staff with a competent staff and competent service zong with a great selection of autos More

by davidlichtenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
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Feb 07, 2025 -

Mercedes-Benz of Plano responded

davidlichtenstein, thank you for sharing 5-stars and noting our excellent facility and professional staff! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 07, 2025

I always have great service at this dealership. This is the only place I go to for all my service needs. More

by Vbabe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Ozminkowski
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Feb 07, 2025 -

Mercedes-Benz of Plano responded

Vbabe01, thank you for sharing 5-stars! We're happy to hear our team always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 07, 2025

Excellent service, great clean facility perfectly trained personnel very good communication with service and salespeople More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Mercedes-Benz of Plano responded

Vladimir, thank you for sharing 5-stars and noting our excellent service, clean facility and trained personnel! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

The atmosphere there was awesome and I was taking care of in a timely manner. More

by LaQuitta Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in finance
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

LaQuitta, thank you for sharing 5-stars and noting the awesome atmosphere! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

The selecting a car process went smoothly and quite fast. The sales representative, Steven Moore was very pleasant and getting the right car for me was painless. More

by Only4delia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Mercedes-Benz of Plano responded

Only4delia, thank you for sharing 5-stars and noting Stephen was pleasant to work with and provided a painless experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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