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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

February 28, 2025

It was great working with Ryan Barone in sales to find the right car. Thank you More

by wasseysharar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Barone
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Feb 28, 2025 -

Mercedes-Benz of Plano responded

wasseysharar, thank you for sharing 5-stars! We're glad to hear Ryan Barone is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 28, 2025

Very accommodating staff, professional and experienced. I’m a dedicated customer and will make my next purchase here! More

by Heather R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
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Feb 28, 2025 -

Mercedes-Benz of Plano responded

Heather, thank you for sharing 5-stars! We're happy to hear our team is accommodating, professional and experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 28, 2025

Justin Burkhardt, the service rep I worked with, was very good. Sharp, knowledgeable, and open communicator. More

by sorsini14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Burkhardt
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Mar 01, 2025 -

Mercedes-Benz of Plano responded

sorsini14, thank you for your 5-star praise. We appreciate your positive feedback noting your time with Justin and we look forward to serving you additionally in the future. Best wishes!

February 27, 2025

Clean, organized, friendly people, willing to help. I had heard pros and cons about this dealership and thought I try it . More

by Chemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Candace Lewis
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

Chemist, thank you for sharing praise and noting our clean, organized facility and friendly people! We appreciate your kind words. Let us know when we may have the pleasure to serve you additionally. Thanks again!

February 27, 2025

Excellent service by entire team on getting car, response good, got service on time. Thank you for the entire team. More

by Naresh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Durar Dughaish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

Naresh, thank you for sharing 5-stars and noting that our team was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 27, 2025

The service provided was prompt and very professional. I was very comfortable with process and my service agent, Johnny Robles, was very helpful. More

by bsimmons8630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robles
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

bsimmons8630, thank you for sharing 5-stars and noting that Johnny was helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 27, 2025

Awesome Service Advisor and very fast work. Very good communication and excellent service from all involved. More

by Sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Burkhardt
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

Sherman, thank you for sharing 5-stars and noting that our service team was timely and communicated effectively! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 27, 2025

Job has been completed on time as promised by Sabrina. She provided the status frequently and after completing the job, my car got cleaned and vacuumed. Great job Sabrina! More

by vnallajk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

vnallajk, thank you for sharing 5-stars and noting that Sabrina was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 27, 2025

I have already sent one it,, but I would give it a try again. Candace Lewis is the one to ask for! Very good 👍 More

by Chemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

Chemist, thank you for sharing 5-stars! We're happy to hear Candace Lewis earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 27, 2025

I've been doing business with this deadership for many , many years, even when it was Ewing auto house. Techs are competent and service is good. More

by E3dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

E3dallas, thank you for sharing 5-stars! We're pleased to hear our team provides good service and earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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