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Mercedes-Benz of Plano

Plano, TX

4.8
2,081 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,081 reviews

February 20, 2025

Justin is definitely an asset to your business. There's nothing he won't answer for us. He goes out of his way and we appreciate it. More

by noellefoti
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
Feb 20, 2025 -

Mercedes-Benz of Plano responded

noellefoti, thank you for sharing 5-stars! We're pleased to hear Justin goes out of his way for you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 20, 2025

Great job! Fast and efficient! I came in with a slight emergency of needing a new battery. The service was completed in under an hour! More

by Capriese Lawton
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Feb 20, 2025 -

Mercedes-Benz of Plano responded

Capriese, thank you for sharing 5-stars! We're glad to hear our team is fast and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 20, 2025

I recently purchesed my sixth Mercedes-Benz. All were purchesed at MB Plano. Weather I was purchasing or having a car serviced,I have always received Impeccable service. More

by timhunt57
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Johnny Robles
Feb 21, 2025 -

Mercedes-Benz of Plano responded

timhunt57, thank you for sharing 5-stars! We're happy to hear our team always provided impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 19, 2025

Eric Liu was fantastic. It was a pleasure to work with him. I will be back for sure when it’s time for my wife to get a vehicle. More

by Aaron
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Mercedes-Benz of Plano responded

Aaron, thank you for sharing 5-stars and noting Eric was fantastic to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 19, 2025

Efficient, Pay attention to problems and solve it in a time manner I'm very satisfied More

by Richard.ss1133
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Mercedes-Benz of Plano responded

Ricahrd, thank you for sharing 5-stars! We're happy to hear our team is efficient and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 19, 2025

Excellent Service by Chad Bhuton and his suggestions. Great ambience for customers who are waiting More

by Vnktkalyan999
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Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Mercedes-Benz of Plano responded

Vnktkaylyan99, thank you for sharing 5-stars! We're glad to hear Chad Bunton provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 19, 2025

I had a great experience with service advisor Mr. Chad Bunton...and the cost for my repair is very reasonable More

by srinisamala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Feb 19, 2025 -

Mercedes-Benz of Plano responded

srinisamala, thank you for sharing 4-stars! We're glad to hear Chad Bunton provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 18, 2025

Luis Ramirez went above and beyond to help me with my car, providing professional, friendly, and efficient service. More

by Verka
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Ramírez
Feb 18, 2025 -

Mercedes-Benz of Plano responded

Verka, thank you for sharing 5-stars and noting Luis was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 18, 2025

The service department is outstanding. I wish all dealerships were half as good. Ewing should teach a master class to the others. The next vehicle I purchase will be from Ewing only becaus More

by Sammknudsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobi and Antony
Feb 18, 2025 -

Mercedes-Benz of Plano responded

Sammknudsen, thank you for sharing 5-stars! We're glad to hear Jacobi and Antony are outstanding! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 18, 2025

Excellent service! Love how I can track my car’s progress. Nice to have a way home if I decide to leave my car for a few more hours. Love this dealership! More

by Pj4angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Burkhardt
Feb 18, 2025 -

Mercedes-Benz of Plano responded

Pj4angels, thank you for sharing 5-stars! We're glad to hear our team provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!