Mercedes-Benz of Plano

It was great! It was a pleasure as always! Mercedes Benz of Plano always upbeat and friendly! Will definitely buy another Mercedes! My second one and very happy! It was a pleasure as always! Mercedes Benz of Plano always upbeat and friendly! Will definitely buy another Mercedes! My second one and very happy! More

Unbelieavsbly awesome! The sales man was excellent, friendly knows his product from A to Z. Made us completely comfortable and confident that we will get the best and we di The sales man was excellent, friendly knows his product from A to Z. Made us completely comfortable and confident that we will get the best and we did. We had the same experience with The finance guy More

Customer friendly & outstanding! No pressure & knowledge of product were "key." Everyone made us feel comfortable & demonstrated genuine relationship skills. We would highly recomme No pressure & knowledge of product were "key." Everyone made us feel comfortable & demonstrated genuine relationship skills. We would highly recommend yor product & Mercedes-Benz Plano. More

Excellent and efficient service from Daniel. Reception staff were very helpful. Daniel was very helpful, attentive and went above my expectations. Excellent service and advise. The staff at the c Reception staff were very helpful. Daniel was very helpful, attentive and went above my expectations. Excellent service and advise. The staff at the car rental were also curteous. More

Service Johnnie was prompt and professional and courteous ... Very nice working with him .. He took care of the issues and was in regular touch with me about Johnnie was prompt and professional and courteous ... Very nice working with him .. He took care of the issues and was in regular touch with me about the status of the service More

Nice friendly staff They are always professional and courteous , the new dealership us very nice and relaxing and they are always very prompt with the service and provide They are always professional and courteous , the new dealership us very nice and relaxing and they are always very prompt with the service and provide me a rental when. I Need one. More

The best luxury auto dealership in Dallas By far the most pleasant and rewarding buying experience I've ever been part of. With intent of just stopping in to look for a potential replacement By far the most pleasant and rewarding buying experience I've ever been part of. With intent of just stopping in to look for a potential replacement of my wife's E320, I spent a few hours looking at certified pre-owned E350's - Mike was my guide and his intimate knowledge of each vehicle allowed me to match our needs to just the right late model sedan. To top it off, there was little pressure to close a deal before I left. It's ironic I purchased a vehicle from Mike that same evening simply because of what this dealership and its staff committed to up front: deliver a world class auto to a new member of the Mercedes Benz of Plano family. You won me over!! More

Came through I appreciate the repair department taking responsibility of coming through for taking care of repairs. I am a 2nd generation and 35 year Mercedes own I appreciate the repair department taking responsibility of coming through for taking care of repairs. I am a 2nd generation and 35 year Mercedes owner and great service like that keeps me coming. Good job guys. More

Excellent customer service from Robert Manning. My name is mr.Knight, i took my mercedes Benz to mercedes Benz of plano because it had the engine light message on the screen, the welcoming staf My name is mr.Knight, i took my mercedes Benz to mercedes Benz of plano because it had the engine light message on the screen, the welcoming staff were very friendly and helpful, the service advisor and i happened not to deal well together, i asked to speak to his manager. He introduced me to his manager mr.Robert Manning from get go, mr .Manning was extremely professional and helpful he represented this mercedes Benz dealership like his own sole company, he exceeded all my expectations, iam originally from africa ,and i spent 16 years in New York City from my parents to my great parents we have owned several mercedes benz in the past, and i have dealt with a lot of luxury brands , i own a Corvette a BMW and a lexus, but mr. Manning Exceeded all my prior experiences of dealing with any of the above mentioned luxury brand car dealership, he was very understanding even when we did not agree on something he was very calm and professional and still showed signs of trying to solve the issue that was on the table. I decided to write this review because of Mr.Robert Manning professionalism and effort to make sure that i left the dealership happy and indeed he did that, i left the dealership happy, and because of him, after getting rid of the Mercedes Benz i own now, i will most likely go back and purchase an S 550 mercedes Benz that i have had an eye on for a while now. Conclusively mercedes Benz as a dealership in general did a great job and i recommend anyone to go to this dealership for truly a luxury experience if you are thinking to buy a mercedes Benz or own one, but mr.Robert Manning one of the manager there was phenomenon, excellent gentleman and very professional, Thank you sir for giving me a great experience at Mercedes Benz of Plano. More